Sales Call Recording
Easily Record All Sales
Calls Automatically
Maximize your sales potential with our advanced sales call recording software. Gain valuable insights, improve agent performance, and enhance customer satisfaction. Empower your sales team to close more deals and unlock unprecedented growth opportunities.
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KrispCall Sales Call Recording Software Features
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How KrispCall Sales Call Recording Works?
Our sales call recording software revolutionizes the way you capture, manage, and analyze your sales calls in minutes.
Audio Capture
During live calls, KrispCalls Call Recording software effortlessly records calls removing background noises for audio clarity.
Storage
Recorded calls are stored in the cloud.
Audio Playback
You can listen to the recorded calls at normal, 1.5x, or 2x speed.
Why Choose KrispCall Call Recording Software?
Enhanced Performance Tracking and Training
Monitor and evaluate your sales team’s performance by recording their sales calls. Empower your team with valuable insights to help them exceed their targets.
Compliance and Legal Protection
Protect your business and ensure compliance with industry regulations by securely recording all your sales calls. Stay ahead of legal requirements and maintain trust with your clients.
Increase Sales Effectiveness
Leverage call recording and analytics to identify winning techniques, refine scripts, and train your team for success.
Improve Customer Satisfaction
Enhance customer interactions by analyzing calls for better understanding, empathy, and personalized engagement.
Drive Revenue Growth
Optimize your sales process, identify bottlenecks, and close more deals to maximize your revenue potential.
Ensure Compliance
Stay compliant with industry regulations by securely recording and storing all your sales calls.
Testimonial
What do business owners say about KrispCall and its services?
Top 10 Sales Call Recording Software in 2024
You can choose from an extensive range of virtual phone numbers at KrispCall. With more than 100+ countries to choose from, you can buy vanity, toll-free, and local numbers, and international numbers. Get the phone numbers that best suit your business best. Also, You can choose from a set of custom numbers in the starting and ending points of the number such as +1XXXXXXXX999, 888XXXXXXX.
1. KrispCall
KrispCall is the best cloud telephony system with the finest call-recording feature for call quality monitoring. With KrispCall’s call recording feature, you can track agents’ performance and productivity. And also, you can listen to the recorded calls at 1.5x-2x speed, saving time and increasing efficiency.
KrispCall’s call recording helps record live calls, which companies can use to analyze data and insights and monitor customer satisfaction rates. Listening to recorded calls helps to know the identified issues, resolve them and improve and prevent future problems during the call. It helps to store valuable conversations with your agents and customers for future use.
KrispCall has a wide coverage for small to large-sized businesses in over 100 countries. And using this call recording, you can convert prospects into clients for your business by analyzing the recorded calls to get an idea of the high conversion rates.
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2. LiveAgent
LiveAgent is another option you can choose for managing customer relationships and recording calls for call monitoring. With the help of this software, you can connect with your customers using different platforms and connect with customers seamlessly.
LiveAgent supports integration on different communication channels, records calls and analyzes customer satisfaction. It also comes with enhanced ticketing features for seamless customer care and support.
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3. 3CLogic
You can go for 3CLogic as an alternative option for your customer relationship management software. With 3CLogics call recording features, you can record conversations and use them for call analytics.
After analyzing the recorded call, you can listen to the conversations, track agents’ performances, and analyze strengths and weaknesses. You can do strategic planning for your sales and impress your clients and prospects using the call recording features of 3CLogic.
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4. Salestrail
Salestrail is a call-recording software for cellular and VoIP calls to perform call analytics for businesses. You can track and compare your agent’s performance on a centralized dashboard provided by the Salestrial.
Salestrail allows you to customize your team groups and monitor their calls in an organized way. It allows transparency and collaboration with your sales team by allowing you to assign tasks, set remainder, and ensure everyone is on the same page. It can make your business effective with its analytical features.
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5. Mindtickle
Another alternative we have on our list is Mindtickle to manage your team and CRM solution. A sales readiness platform helps your sales team engage with customers effectively to handle them and close deals.
Businesses can upskill agents, bring new sales hires, and effectively upgrade sales and revenues using this platform. It allows team collaboration and knowledge sharing among the team members and professionals.
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6. CallTrackingMetrics
CallTrackingMetrics is a software you can use to uncover the actions of your agents and customers to improve your business. It provides robust marketing tools to drive strong connections for your business and customers.
You can use CallTrackingMetrics to quickly review segments of conversations and review call efficiency. It also provides transcripts to read the conversations and have detailed insights into the interactions.
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7. tl;dv
tl;dv is a call recording software powered by GPT to video record, transcribe, share, and highlight your online meetings. It can be your alternative for the customer’s superbrain to remember detailed conversations with customers.
tl;dv has AI-powered meeting capabilities that automatically analyze the meeting notes and identify the next steps and key actions. You can share meeting insights faster, improve transparency and collaborate with other team members across different timezones worldwide.
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8. Vanillsoft
Vanillsoft can be your choice for an alternative to sales management system software. It allows business to manage their daily operations using Call Recording, CRM, lead management, and telemarketing.
You can improve sales, marketing, and quality control for your business by listening to the recorded calls and picking the major weakness, call outcomes, common problems, and more. With Vanillsoft, you can review all the call recordings, determine customer satisfaction, experience, and agent productivity, and find a successful sound voice.
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9. GONG
GONG is another call recording software that made our list. It is a conversation analytics and sales management platform you can use to analyze sales calls and meetings.
Its call recording feature allows users to record and transcribe conversations and analyze them for insights such as talk-to-listen ratios, keywords, and sentiment analysis. This can help sales teams improve their performance and identify areas for improvement.
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10. SalesLoft
Last but not least, what we have on our list is SalesLoft. It is a sales management platform that helps businesses streamline their sales process, manage their leads and prospects and close more deals. It has a variety of reports and dashboards that allow sales managers to track team and individual performance metrics such as activity levels, pipeline health, and deal outcomes.
Sales representatives can record their sales calls and meetings to use for coaching, training, compliance, and legal purposes. Also, it has integration features with popular platforms like Linkedin sales Navigator, Zoominfo, Outreach, and more.
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Frequently Asked Questions
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Sales call tracking software is a tool that helps businesses to track and manage customer interactions. It enables users to record phone conversations, store important contact information, assign tasks related to sales calls, set follow-up reminders, and generate reports for analysis. This type of software can be used by both small business owners and large enterprises as it effectively manages customer relationships in real time.
Data security is the most important priority of KrispCall call tracking software. We employ strong encryption protocols to protect data transmission, and all captured call data is securely stored in compliant data centers with stringent physical security measures. Our team undergoes regular security training to strictly control data access.
Our data protection laws and regulations comply, and we conduct regular audits to ensure your information is secure and confidential. You can trust KrispCall to keep your data safe and secure.
es, you can integrate call-tracking software with other popular platforms such as CRMs, Zendesk, Zoho, Helpdesk, HubSpot, and more.
Call tracking software works by capturing and analyzing data from the conversation between the agent and the customer. It records the calls and gives insights into the data to the organization by capturing data.
What are the benefits of call-tracking software?
Call-tracking software offers a range of benefits to businesses, some of which include.
- Customer calls can be tracked and analyzed, allowing for more effective marketing.
- Businesses can also measure the success of their campaigns with call-tracking software by tracking call sources and duration.
- Optimizes resources and targets specific audiences more effectively to maximize ROI.
- It can be used as a marketing analytics tool to inform future product development or business plans.
To list recorded calls in a call recording software, you can typically follow these steps:
- Log in to your call recording software like KrispCall.
- From the multiple numbers you own, choose one.
- To view recorded calls, click the conversation/contact you wish to view
- Tap on the top right corner to filter conversations and check on Recordings
- Click on a recorded call to listen to it or view its details.