Best Phone System for Sales Team

Cloudtalk stands out as one of the good choices for a phone system catering to businesses of all sizes, with a keen focus on sales and support teams. It boasts impressive advanced features, streamlining task automation. This platform empowers sales and contact center units to engage in global calling via the Internet, transcending geographical barriers.

Its seamless integration capabilities with popular CRM and Help Desk software, such as Salesforce, Hubspot, and Zendesk, among others, bolster its appeal. Notably, Cloudtalk’s standout attribute lies in its sophisticated call routing features, empowering businesses to intelligently direct incoming calls for optimized efficiency.

Salesforce serves as a cloud-based call center platform tailored for the Sales team, offering a comprehensive solution. In its framework, sales agents can access AI-driven automation tools and analytic capabilities. The platform also boasts robust reporting features and smooth integration capabilities with other software like Salesforce CRM and Microsoft Dynamics 365.

Enabled by AI, Salesforce’s chatbot addresses customer queries around the clock, optimizing time for both clients and agents. This efficiency enables agents to dedicate their attention to more intricate inquiries.

The platform additionally provides robust analytics and reporting options, facilitating the tracking of diverse metrics such as response time, customer contentment, and issue resolution rates. These insights aid in identifying areas within their customer service operations that warrant enhancement.

Freshworks is a business phone system that helps the sales team to scale up marketing and advertising. You can simplify number and call management with its wide availability and live dashboard. Using its analytics features you can adapt your sales strategy to optimize conversion. It also helps to minimize busywork to drive sales with its call routing and IVR features to certain agents.

The Freshdesk mobile app enables a multi-level voice response system. Setting up the call center software is quick, taking a few hours. It offers a free basic plan with desktop notifications, call metrics, caller queues, and options to upgrade for features like call recordings and ready-made reports.

Voicerules is a VoIP phone system with a user-friendly interface where the sales team can provide seamlessly integrate with popular CRM platforms such as Salesforce, enhancing call center efficiency. It offers strong productivity tools and effective KPI tracking.

This solution is suitable for businesses of all sizes, offering several business features for call and video conference management. It includes features like breaking news alerts, leaderboards, award points, and Vonage add-ons that incentivize agent productivity.

GlobalCallForwarding is a very good virtual phone system option for the Sales team. The pricing structure of a virtual phone system is not bad considering the features it offers.

Among the notable features are Number Masking, Geographic Call Routing, and Computer Telephony Integration. You can track customer data, make potential leads and convert them easily. And the advanced features make your business communications effective and efficient, with GlobalCallForwarding.

BlueFace is a good option for a VoIP phone system for your business sales team to increase productivity and improve the workforce. It has a decent amount of features considering the price.

The combination of call quality, advanced features, mobility, and integration capabilities make it a good choice for the sales team. If you’re looking for alternatives, BlueFace can be your viable option.

Net2phone’s cloud-based business phone service offers a variety of features if you’re considering an alternative phone system for Sales teams. It offers call monitoring tools to check and improve sales and boost the performance of the agents.

It also has capabilities to store audio records of conversations for future use and develop business strategies. These are the features that help sales teams to find leads and convert them easily.

JustCall is a decent alternative that provides service as a VoIP provider. It can be suitable for teams like sales and small businesses. JustCall provides a diverse selection of international numbers at competitive market rates. JustCall’s integrated call dashboard offers convenient call administration and advanced analytics.

JustCall boosts agent productivity with insights like response time and SLA tracking. It integrates seamlessly with tools to streamline workflows and improve customer service.

RingCentral is another decent alternative if you need a reliable VoIP phone system for the sales team. It has several features that lead your sales team to a new level such as call routing, multi-level IVR, video meetings, call screening, call analytics, reporting, etc.

Furthermore, it provides “Work Insights” features that assist home improvement businesses in understanding staff performance and identifying areas for enhancement. It has good data security to protect customers’ data.