Office phone system

Virtual Office Phone System for Remote Teams

Give your business a professional touch with our dedicated virtual office phone system and establish credibility to succeed in the competitive business landscape. Simplify communication and make a lasting impression on your clients and customers.

Virtual Phone numbers provided from 100+ countries
Easily accessible from anywhere on any device
Quick installation and easy to use
Advanced features like a unified callbox, call routing, IVR, and many more
Virtual Office Telephony
Trusted and loved by 7000+ companies worldwide
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How to Set up an Office Phone System?

Setting up a virtual phone number with KrispCall is quite simple. Sign up to KrispCall, choose your number, make payment & start making calls. It’s that easy. For step-by-step directions, go through the following points.

  1. Sign up to KrispCall account
  2. Select the country name
  3. Choose your desired number
  4. Make a payment and submit documents (if necessary)
  5. Add members to the workspace and share numbers with them.
  6. You can now start making & receiving your calls.
How to Set up a virtual Phone System 

How It Works

Seamlessly route calls to appropriate agents based on specified parameters. Make and receive calls effortlessly from anywhere with KrispCall’s office phone system.

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Get your phone number

Select your desired number (local, toll-free, or vanity number) from our wide collection.

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Invite team members

Invite team members and share your phone number with the team.

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Make and receive calls

Make and receive calls from any of your KrispCall phone lines with ease.

Expand Your Office Worldwide with Virtual Office Phone Numbers

Easily handle incoming calls from customers and businesses to provide greater customer support at their preferred country number. 

Benefits of Cloud-Hosted Office Phone System

Benefits of Cloud-Hosted Office Phone System

1. Quick and easy setup: Installation of a cloud-hosted office phone system is very easy and takes only a few minutes saving time and resources. Additionally, it does not require any dedicated hardware.
2. Flexibility: Provides users the flexibility to make & receive calls, and SMS from anywhere with a stable internet connection. It's highly beneficial for small businesses and remote teams.
3. Scalability: Highly scalable and adaptable to altering business needs. It allows users to add and remove members, adjust to changing requirements, and shift to different locations.
4. Cost-effective: Low monthly charges and maintenance costs make it ideal for small businesses and startups. Also, it does not require any additional equipment, ultimately saving money.
5. Feature Rich: Virtual office phone systems provide call recording, auto attendant, call monitoring, call analytics, and many more features that enhance business communication.

KrispCall Virtual Office Phone System Features

Unlock awesome features in your custom local phone number to upgrade your business communication.

Where can you use KrispCall’s virtual office phone system?

Application & Use Cases of Small BusinessSoftware

Budget is often a significant concern for small businesses. Krispcall is one of the most affordable cloud-based phone systems. It offers affordability without compromising quality. Setup is easy and we offer free installation, without any additional or hidden charges.

KrispCall offers the flexibility to work anytime from anywhere with a mobile phone or laptop. You can customize our virtual office phone system to fit your business requirements. Our toll-free number encourages your customers to interact with your business at no cost thus improving your customer experiences and business growth.

Promote your brand with our keyword-started vanity number easy for customers to recall. KrispCall adjusts to the growing need of businesses without any disturbance. Whether you are adding new team members, opening new locations, or expanding your customer network, our system can easily adjust your growing needs.

Application & Use Cases of Law Firms Software

A reliable and effective law office phone system is crucial for a law firm so that clients can reach them without any difficulty. Be reachable to your clients anytime, anywhere with KrispCall. Our shared number feature empowers you to share your number easily with team members and eliminates the chances of missed calls and losing a new lead.

With the Interactive Voice Response (IVR) features of KrispCall, you can easily transfer your customer’s call to the appropriate departments. If your customers are looking for a criminal lawyer, you can easily connect them with criminal lawyers. The same can be done
for corporate lawyers, tax lawyers, and many more.

In addition, KrispCall provides call recording, call analytics, voicemail, and mobile accessibility. These tools enable you to manage and analyze call activity, record important conversations, and remotely access your phone system from mobile devices enhancing smooth communication and customer satisfaction.

Application & Use Cases of dental office Software

An effective call management is essential in dental offices to provide exceptional services to patients. A better call handling ensures that no patient inquiry goes unnoticed. Dental offices can use KrispCall’s features like call forwarding, auto attendants, voicemail, and custom greetings to manage calls easily during busy hours.

An IVR aids in transferring the patient’s call to the right individual reducing wait times and improving the customer experience. One of the standout features of Krispcall is call notes which serve as an ideal solution for the dental office phone system that allows receptionists or staff to take important notes of appointment preferences, treatment plans, and many more.

With the contact tagging feature, you can easily categorize patients based on different criteria like appointment types, treatment plans, and many more. It helps to record patient information that can be used for scheduling patients’ appointments and follow-ups and delivering excellent services to them.

Application & Use Cases of real estate office Software

A seamless communication platform is a must for the growth of the real estate business. KrispCall is a unified communication platform offering top-notch communication solutions. Its unique feature unified callbox helps to easily handle and monitor customers’ interactions in a single window.

A real estate agent has to handle a large number of inbound calls and for better call handling, Krispcall allows you to share your number with team members which eliminates the chances of any missed calls and losing a new lead. You can categorize different departments like land, house, and apartment, and with IVR, you can easily transfer the client’s call to the appropriate departments and save the customer time.

Call notes enable you to take important call notes during conversations with clients about property preferences, budgets, desired locations, and many more. A contact tagging facilitates categorizing the clients based on property type, preferred locations, buying or selling process, etc. which helps real estate to store the information of clients, review previous communication and provide them services accordingly.

Application & Use Cases of Home Office Software

It would not be wrong to name a virtual phone system a game changer for home office or remote teams. For all those home offices and remote teams struggling to find an affordable and flexible remote office phone system, KrispCall might be the solution. It offers the most exceptional features at the most competitive price. Our toll-free number lets your customer interact with your office at no cost.

With KrispCall, you can establish your communication anytime from anywhere with your laptop or mobile phone. There is no need for any additional equipment. It also provides scalability to accommodate the growing needs of your businesses. You can add extensions and features as your home office expands.

KrispCall offers robust features allowing you to share your number with team members and never miss a communication, tracking the call activity and performance of remote teams. IVR contributes to better customer experiences by transferring their call directly to the right individual.

Application & Use Cases of Medical Office Software

Medical offices tend to manage a large number of calls every day. KrispCall can be an ideal medical office phone system for medical staff to manage calls effectively and provide exceptional patient care. With its shared number, you can easily share numbers with team members and never miss out the communication with patients.

Interactive Voice Response (IVR) allows the easy transferring of a client’s call to the correct department. Like if your clients are seeking eye treatment, you can directly connect them to Optometry departments saving their time and effort. The same can be done with other departments too. You can make important notes with call notes features during the calls with clients about their appointment and treatment plans.

A contact tagging empowers you to classify patients based on appointment types, treatment plans, departments, and many more. This enables you to keep the information of patients, track previous conversations, schedule follow-ups, and help in better future communication.

Integrate with Office Phone System With Popular Business Tools

With KrispCall, you can easily integrate your office phone system with CRM software & other business tools, enhancing communication capabilities and customer service efficiency.

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Testimonial

What do business owners say about KrispCall and its services?

Neil Mendoza, HR Executive

Best Choice for Virtual Phone Services with Exceptional Customer Support

Remarkable Call Quality, User- Friendly Interrface, and Outstanding Support

I highly recommend KrispCall for virtual phone services. Over the past 3 months of using their platform, I've been continually impressed by their user-friendly system and smooth functionality. But the real differentiator is KrispCall’s outstanding customer support. Their team is extremely responsive, and helpful whenever I have questions or need assistance. They go above and beyond to ensure I get the most out of their services.

Mansoor Nasir, Finance Manager

Remarkable Call Quality, User- Friendly Interrface, and Outstanding Support

Best Choice for Virtual Phone Services with Exceptional Customer Support

I had an incredible experience using KrispCall for my communication needs. The call quality was exceptional, with crystal-clear audio that made every conversation a pleasure. The platform's user-friendly interface made navigation easy, and the range of features provided enhanced collaboration and productivity. The customer support was top-notch, with a responsive team that quickly addressed any questions or concerns I had.

Akhlaq Ahmed, Managing Director

Exceptional International Calling Experience: Professional, Low-Cost & Reliable Services

Handles large numbers of incoming calls easily

I have been using KrispCall services for the last 6 months, and my experience has been very good so far. In the beginning, when I needed to make calls in Australia, I tried different services, but I was not happy with them. I wanted to use a professional and cost-effective service that other websites couldn’ provide. That's when I found KrispCall, and since then, I have been extremely satisfied with their services. I will definitely recommend this community to others who want a great experience for overseas calls.

Daniel Jones, CEO

Handles large numbers of incoming calls easily

Exceptional International Calling Experience: Professional, Low-Cost & Reliable Services

I am a business owner. We have to attend to large numbers of incoming calls daily. It was very challenging and hectic for us. KrispCall IVR has helped easily manage large numbers of calls and transfer them to the right person. This has reduced the workload of our staff and we have been able to deliver excellent customer service.

Types of Office Phone Systems for Business

Key Serving Units (KSUs) are multi-line phone systems used by small businesses with no more than 50 employers to easily handle calls. It is simple and budget-friendly but has limited features like call transfer and call holding. It has handsets with buttons that connect to specific phone lines. Users simply pick up the handset and push the correct button to make or answer a call on a certain line. The button lights up to indicate that the line is active.

On-Premise PBX (Private Branch Exchange) is a business telephone system located within the premises of a company. It is physically installed and maintained on-site. It is expensive as it requires dedicated hardware, licensing software, and high maintenance cost. It is highly scalable and adjusts to the increasing needs of businesses. Auto attendants, IVR, voicemail to email transcription, conference callings, etc are the features offered by On-Premise PBX.

Cloud-Hosted Virtual Phones, also known as virtual phone systems hosted in the cloud, enable businesses to make and receive a call over the Internet. It is easy to set up, is user-friendly, affordable, and suitable for all business sizes and remote teams. Also, it does not require any dedicated hardware. It is highly scalable and flexible to connect from anywhere. Moreover, it offers multiple advanced features like unified communication, international calling, Artificial Intelligence, visual voicemail, etc.

Types of Office Phone Systems for Business (1)

Traditional VS VoIP-based Office Phone System: Key differences

VoIP

  • VoIP needs an internet connection to make and receive a call.
  • Quick and easy setup
  • It is cost-effective
  • Audio quality depends upon internet stability
  • It is accessible on the web and phone, so does not require additional equipment.
  • It is flexible and can make a call from anywhere
  • Has many features like call recording, auto attendant, call monitoring, unified messaging, etc
  • Traditional

  • Traditional phone system uses copper wires, so it doesn't need an internet connection.
  • Setup is lengthy and complicated
  • It is expensive and the maintenance charge is also high
  • Audio quality is better than VoIP
  • It requires dedicated hardware.
  • It is tied to a specific location
  • Only limited features are available
  • 10 Best Office Phone Systems for Small Businesses in 2024

    1. KrispCall

    When it comes to virtual office phone solutions, KrispCall is one of the most reliable ones out there. It offers great value for money and provides a diverse range of number options, including mobile, local, toll-free, and vanity numbers. KrispCall offers phone numbers from more than 100 countries and that too at an affordable price. This is what makes KrispCall an ideal choice for businesses, whether it’s small or large. 

    krispCall

    KrispCall prides itself on its unified callbox, a unique feature that facilitates communication by integrating all calls and messages onto a single platform without the need of switching tabs. It offers over 40 revolutionary features, including Interactive Voice Response (IVR), call tracking, and shared numbers.

    Feature
    Call Analytics
    Custom Greeting
    Forward to Cell Phone & Landlines
    Call to Ideal Team
    Google Chrome Extension
    DND mode for Agents
    Sales Dialer
    Pricing
    Essential: $15 /user/month
    Standard: $40 /user/month
    Enterprise: Custom Quote
    Pros
    A user-friendly dashboard
    Wide distribution in over 100+ countries
    Provide exceptional call quality
    Number sharing facilitates better call handling
    Offers Reasonably Priced Subscription Plans
    Cons
    App Unavailable for Mac & Windows OS
    Call Barging Feature Currently Unavailable (Coming Soon)

    2. RingCentral MVP

    RingCentral is a one-stop communication solution with robust features. It is a widely recognized virtual office phone system ideal for small businesses seeking a new phone. It allows you to connect your current number to a business or toll-free number for managing calls and messages and allows you to work from anywhere.

    ringcentral

    RingCentral offers unlimited calling and texting in the U.S. and Canada, team messaging, file sharing, and many more. Available on both Android and IOS, it aids high-quality video conferences and meetings and retains a professional image. It integrates with multiple third-party systems. 

    Feature
    Auto - Dialer
    Callback Scheduling
    SIP Trunking
    Collaboration Tools
    Automated Routing
    Pricing
    Core - $240/year/user
    Advance - $300/year/user
    Ultra - $420/year/user
    Pros
    Reliable and easy to use
    Delivers excellent customer service
    Provides customized auto-attendant service
    Cons
    Difficulty in the initial setup
    Price gets expensive with times
    Technical issues can be seen sometimes

    3. Nextiva

    Nextiva is a modern phone system focused on improving customer experiences and increasing team productivity and business growth. It is a reliable and secure virtual office phone system with 99.999% uptime. It offers voicemail integration with email, removing the need to access voicemail from a different platform by sending voicemail directly via email.

    nextiva

    With ample features, excellent customer support, and multiple integrations, Nextiva has been the top pick for small businesses and remote workers. It is easy to use, flexible to work from anywhere, and available on both Android and IOS. 

    Feature
    Canned Responses
    Unified Communications
    Unlimited calls
    Fax Management
    Virtual Extensions
    Pricing
    Essential: US$227.4/year/user (billed annually)
    Professional: US$275/year/user (billed annually)
    Enterprise: US$395.4/year/user (billed annually)
    Pros
    Gives high-quality service
    User-friendly user interface
    Offer personalized auto-attendant service
    Cons
    Cannot filter spam calls
    Call dropping is common
    Mobile app is buggy sometimes

    4. Vonage

    Vonage is the popular virtual phone system chosen by 100000 businesses worldwide. It is affordable with over 50 business communication features making it an ideal choice for small businesses. It is reliable and has been able to provide long-lasting services.

    vonage

    Busy lamp field, one of the standout features of Vonage, allows you to monitor the phone status and the availability of other extensions. Besides this, the admin portal, paperless fax, and three-way calling make it an excellent virtual phone system.

    Feature
    Auto Attendant
    App Center
    Block Caller ID
    Virtual AI assistant
    Business SMS and MMS
    Pricing
    Basic: $239.88 /year/user (billed annually)
    Most Popular: $359.88/year/user (billed annually)
    All The Bells & Whistles: $479.88/year/user(billed annually)
    Pros
    Available on both the web and phone
    Pricing plans are affordable
    Voice to text feature is available
    Cons
    Call quality is not so great
    Compatibility issues with some browsers
    Customer services need improvement

    5. Dialpad

    Dialpad is a cloud-based communication platform that uses Artificial Intelligence (AI) to enhance business communication and provide excellent customer experience. It is a unified platform, where users can communicate through calls, messages, and conferences within a single platform. It provides local phone numbers in over 70 countries.

    dialpad

    With rich features and affordable prices, it has benefited many small businesses. Its call-forwarding feature helps eliminate missed calls, even if the teams are away from the desk. It offers integration with Salesforce, Hubspot, and Zendesk and extends its functionality. 

    Feature
    Peer-to-peer HD video
    Voicemail Transcription
    Automated Call Distribution
    Integrations
    Mobile Apps
    Pricing
    Standard: $180/year/user ( billed annually)
    Pro: $300/year/user ( billed annually)
    Enterprise: Custom Quote
    Pros
    Easy to set up and implement
    Great after-sales service
    Reliable and easily accessible
    Cons
    Calling issues can be seen occasionally
    Some Android features are unavailable in IOS and vice versa
    Real-Time Analytics and Reporting Have Limitations

    6. Ooma

    Ooma is a budget-friendly virtual phone system with 50+ essential features appropriate for small businesses and remote teams. It is designed to improve team collaboration and productivity. With its mobile apps, users can access and handle their business calls from anywhere with their smartphones. It offers unlimited calling in the U.S., Canada, Mexico, and Puerto Rico.

    ooma

    Ooma is a convenient office phone system for those who don’t want to commit to a phone system as there are no contracts. Its core features Anonymous Call Rejection (ACR) blocks anonymous calls which do not reveal caller id and call park that holds multiple calls at the same time. 

    Feature
    Multi Ring
    Ring Groups
    Extension Dialing
    Virtual Receptionist
    Music on Hold
    Pricing
    Essentials - $239.4 (yearly)
    Pro - $299.4 (yearly)
    Pro Plus - $359.4 (yearly)
    Pros
    Quick and easy installation
    Multiple extensions are available
    User-friendly dashboard
    Cons
    Less texting options
    Occasionally Call Drops
    Better spam filtering needed

    7. Grasshopper

    Grasshopper is a versatile phone number provider with a wide range of features designed exclusively to meet the needs of small businesses. It provides local, toll-free, vanity numbers and number porting. Its instant response tools automatically text customers when you miss their calls. It is budget-friendly and has both desktop and mobile apps.

    grasshopper

    Grasshopper lets you record customized greetings to welcome the caller providing better customer experiences. Dial-by-name features allow users to enter the name of the person they are trying to reach without the need for a receptionist thus maintaining the professionalism of their business. 

    Feature
    Business Texting
    VoIP/Wi-Fi Calling
    Virtual Fax
    Incoming Call Control
    Extensions
    Pricing
    Solo - $312 per year (Price billed per year)
    Partner - $528 per year (Price billed per year)
    Small Business - $960 per year (Price billed per year)
    Pros
    Easy-to-use interface
    Provide great customer service
    Competitive pricing plan
    Cons
    Difficulty in adding audio messages
    Internet faxes cannot be sent

    8. GoToConnect

    GoToConnect is a feature-rich business communication platform offering enterprise-class phone systems with over 100+ features. It provides toll-free numbers, unlimited extensions, and easy number porting. It is very popular among small-size businesses and freelancers because of its affordability and flexibility.

    Goto

    GoToConnect is compatible with over 180 desk phone models. With its dial plan editor feature, users can customize call routing patterns, call forwarding, call screening, voicemail settings, and other call-related options. In addition, it has daily analytics and call routing schedules for efficient communication. 

    Feature
    Screen Sharing
    Conference Calling
    Video Conferencing
    Live Chat
    Real-time Reporting
    Pricing
    Basic: Starts @ $324/year/user
    Standard: Starts @ $384/year/user
    Premium: Starts @ $516/year/user
    Pros
    Easy-to-use dashboard
    Quick and time saver
    Easy collaboration with the team
    Cons
    Constant issues with the text message system
    Frequent issues in mobile app
    Customer services need improvement

    9. 8×8

    8×8 is a complete cloud-based system that helps businesses improve customer engagement and manage business communication. It provides a wide range of features to handle inbound and outbound calls effortlessly.

    8x8a

    8×8’s predictive dialer feature automates the dialing process, replacing manual dialing with predictive dialing techniques. It seamlessly integrates with various CRM integrations. Web phones, call routing, hold music, and call queuing are the advanced features offered by 8×8.

    Feature
    Team Chat
    Video Conferencing
    Call management
    Third-party integration
    Voicemail to email transcription
    Pricing
    X2 Plan: US$288/year/user (billed annually)
    X4 Plan: US$528/year/user (billed annually)
    Pros
    Excellent audio quality
    Great voicemail and fax feature
    Pleasant mobile app
    Cons
    Poor SIP connections
    Outdated Documents are provided
    Not-so-great customer service

    10. Zoom

    Zoom is the most popular cloud-based phone system with a plethora of features. It combines phone services, video conferencing, instant messaging, and virtual meetings in one platform. It is affordable and perfect for small businesses and remote teams. Users can easily make internal and external calls, chat, share content, and conduct video meetings with Zoom.

    zoom

    There are desktop and mobile apps available, giving you the ability to connect from any location. Zoom includes call forwarding, call recordings, auto attendants, and integrations to make it an exceptional phone system.

    Feature
    Virtual Meetings
    Team Chat
    Salesforce Integration
    Call Forwarding
    Call Recording
    Pricing
    Metered - $120 /year/user
    Unlimited - $180 /year/user
    Pro - $240 /year/user
    Pros
    Great audio and video quality
    Stable and easy to use
    Screen sharing available
    Excellent technical support
    Cons
    Mobile app require an update
    Better iOS device options are required
    Less user-friendly when used from a smartphone
    How to chooose the best

    How to choose the best office phone system for business?

    Determine your business needs: Identify specific requirements of your business before choosing the phone system. Understand your target area, the size of your business, your budget and requirements, and the features you're seeking from an office phone system.
    Features: Determine the features crucial to your business and look into the features that various phone systems offer. Check to see whether their offerings match your requirements. Call routing, shared number, number porting, call analytics, IVR, etc. are some of the features to look for when choosing the best office phone system.
    Pricing: Set your budget and look for the phone system that meets your budget. Compare pricing models of different phone systems and the features they offer within them. Be aware of any hidden or additional charges that you have to pay later.
    Customer Service: Opt for the phone system that offers exceptional customer service. Find customer support that is responsive, can identify & resolve your issues quickly and has low waiting time.

    Download & Install the Best App for Business Phone Numbers

    Say goodbye to the limitations of traditional phone systems and hello to the flexibility of the cloud.

    app store button
    play store button

    Available for Android & iOS

    Frequently Asked Questions

    Didn’t find the Answer you were looking for? Visit our Help Center or Contact Support

    A virtual office phone system is a cloud-based phone system that allows users to manage calls and other communication channels over the internet using their mobile phones or laptop without any on-premises hardware. 

    The benefits of using a virtual office phone system are:

    • It is quick and easy to install
    • It offers you multiple features like unified communication, auto attendants, IVR, call routing, etc.
    • It gives the flexibility to communicate from anywhere.
    • It is highly scalable and adapts to the growing needs of businesses. 

             

     Virtual office phone systems are generally secure, but the level of security depends on service providers. Choose a reliable phone system like KrispCall to get secure communication.

    Yes, you can customize KrispCall virtual office phone system to fit your business requirements. You can get local, toll-free, and vanity numbers from more than 100+ countries. Local numbers will help you to localize your business in your desired location  while toll-free numbers encourage customers to interact with you at free cost. If you are  looking for branding, buy memorable keyword-started numbers that your customer can   recall easily.

    A virtual office phone system works by enabling call routing over the internet. When making a call, your voice is quickly converted into data packets and transferred over an IP network. These data packets travel to the intended recipients and undergo a digital-to-analog conversion, transforming them back into audible audio signals. 

    Yes, you can keep your existing phone number if you use a virtual office phone with KrispCall number porting service. For more details contact our support team or learn more here.

    Yes, you can integrate the virtual office phone system with other business tools. It will extend the functionality of the phone system and also helps in data transfer from one platform to another.

    There are many virtual phone systems available for small businesses. But if you are looking for a budget-friendly phone system with numerous features, KrispCall is the best choice.