KrispCall x OnePageCRM

KrispCall x OnePageCRM
make and receive calls directly

This integration allows you to manage calls directly within your CRM.

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OnePageCRM integration overview

OnePageCRM Integration for Increased
Functionality of KrispCall Call Center

Automate tasks and ensure real-time synchronization of contacts, activities, and notes between the two platforms.

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Automatic Call Logging and Activity Tracking

All calls made and received through KrispCall are automatically logged as activities within your CRM. This ensures a complete record of every interaction with your clients.
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Enhanced Caller Identification

See a caller's name and past interaction history within OnePageCRM the moment they call. This allows you to personalize conversations and provide exceptional customer service.
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Streamlined Lead Creation

Effortlessly create new leads in OnePageCRM based on incoming calls. Capture essential details like caller ID and call notes, eliminating manual data entry.
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Improved Team Collaboration

Share call notes and recordings with your team directly within OnePageCRM. This fosters better communication and ensures everyone is on the same page.

Are you ready to integrate OnePageCRM with Krispcall?

Enhance your CRM with KrispCall and OnePageCRM integration and unify your communication channels effortlessly

Install KrispCall Browser Extension to enable Click to Call functionality

Install the KrispCall Browser Extension to enable Click to Call functionality from within OnePageCRM.

This extension integrates directly with OnePageCRM, allowing users to make calls without leaving the platform, improving workflow efficiency and communication.

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Click-to-Call

The click-to-call feature simplifies the process of making phone calls. With this feature, you can call contacts directly from the OnePageCRM interface with just one click. Simply navigate to a contact’s profile, click on the phone number, and the system automatically dials the number for you. This eliminates the need to manually dial numbers or switch between apps.

Activities Creation

With the KrispCall and OnePageCRM integration, you get an “Activities Creation” feature that automatically logs your calls and text messages as activities in your CRM account. This means every time you make or receive a call or send or receive a text message, it gets noted down for you. This makes it super easy to keep track of all your interactions with customers.

By having these activities logged, you can better understand how you’re communicating with your customers. It helps you see what’s been said and done so you can build stronger relationships and make smarter decisions.

Real-time Contact Syncing

The real-time contact sync feature keeps all your contact info updated across both KrispCall and OnePageCRM. So, whenever you make changes to a contact’s details on one platform (KrispCall/OnePageCRM), everything gets updated right away on the other platform (OnePageCRM/KrispCall).

It saves you from manually updating details in different apps and ensures you’re always working with the latest information. This makes it easier for you to stay organized and provide better service to your customers.

Caller ID

The Caller ID feature shows essential details about incoming calls right in the CRM interface before you even pick up the call. This includes the caller’s name, contact information, past interactions you’ve had with them, and any deals or tasks associated with them.

Having this information at your fingertips allows you to tailor your responses and prepare well for each call, ultimately helping you build stronger relationships with your customers.

Benefits of Integrating OnePageCRM with KrispCall

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Simplify call handling

With this integration, you can make and receive calls directly from your OnePageCRM interface. It simplifies the call-handling process by eliminating the need to switch between different applications.
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Improve efficiency

When calls and text messages are automatically recorded as activities in your CRM, you can see all your interactions with customers in one place. This helps you work faster and stay updated on old conversations.
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Automate repetitive tasks

The KrispCall and OnePageCRM integration automates tasks like call data entry and lead creation. This directly reduces agents’ workloads.
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Improved Customer Satisfaction

With Caller ID, you can see important details about incoming calls in the CRM interface, such as the caller’s name and past interactions. This way, you can provide better service to customers by addressing their needs.

Boosting Sales, Marketing, and Remote Work

Sales Team

KrispCall and OnePageCRM integration allows seamless call management directly from the OnePageCRM interface.
Access customer details and call history in one place, enabling personalized conversations and timely follow-ups.
Automatically capture every customer interaction, aiding in reviewing calls and identifying sales trends.
Helps sales teams track leads efficiently, optimizing their sales processes.
Data-driven insights improve decision-making and overall sales performance.
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Marketing Team

Aligns call data with marketing campaigns to better track performance and ROI.
Identifies which campaigns drive inbound calls, helping to allocate resources more effectively.
Simplifies cold calling by allowing easy access to contact details within OnePageCRM.
Enables lead segmentation based on call activity and engagement for more targeted campaigns.
Optimizes marketing strategies by delivering personalized content to segmented audiences.
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Remote Team

Remote teams can access customer info and call history from anywhere, ensuring consistent service.
Integration allows seamless collaboration and organization, keeping all call details and notes in one place.
Teams can work efficiently together, accessing shared information regardless of location.
Enhances remote work productivity by centralizing communication and collaboration tools.
Supports real-time access to customer data, ensuring remote teams provide the same quality of service as in-office teams.
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Integrate OnePageCRM with KrispCall easily with our guide

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Sign in to KrispCall

Access your KrispCall account and navigate to Settings to begin the integration.

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Open the Integration Menu and select OnePageCRM

In the Settings menu, click on Integrations under App Settings to continue and find OnePageCRM in the list for integration.

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Provide OnePageCRM Credentials

Enter your OnePageCRM User ID and API Key to authorize the integration in the pop-up window.

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Retrieve API Key and User ID from OnePageCRM

Log in to OnePageCRM and retrieve the API key and User ID from "Apps and Integrations" under API.

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Copy and Paste Credentials

Click Show API Key, then copy both the User ID and API key into the KrispCall pop-up to complete the integration.

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Visit here for complete guide

KrispCall is recognized as a Leader in VoIP & Momentum Leader by G2's reports

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Thomas Ndayiragije

Admin Support Professional

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Aug 18, 2023

“It's a great experience to a second phone number to fall on when you are abroad and facilitate family connections just like you are a home”

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Jeronimo Arias Gomez

Member

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Feb 10, 2024

“Great service, I can get calls from the US on my Spanish line”

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Ankit Goel MAPI

Member

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Feb 26, 2024

“Monthly fixed charges and usage-based charges are separate and hassle-free”

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James Edward Allan

Director

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Jun 11, 2024

"The call quality is excellent and the customer service is miles better than so many services"

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Eduardo Almeida

Member

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Mar 27, 2024

“KrispCall is easy to use and simply works. Good support service”

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Vuong Nguyen

AEM Developer

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Jan 07, 2024

“I am able to register multiple phone numbers across different countries for SMS and phone call functionalities in a Public Sector Project”

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Achref Ben Hadj M.

Building Designer

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Apr 05, 2024

“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”

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Kuldip Kevadiya

Accounts Receivable Specialist

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Jan 04, 2023

“One of the best digital call system for business communications I ever used”

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Matthew Jones (JP, AFIML)

Associate Fellow

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Jul 18, 2024

“Been using KrispCall for a while now and the service is great and the customer support is so responsive”

Discover More About KrispCall’s Integration with OnePageCRM

Frequently Asked Questions

Didn’t find the Answer you were looking for? Visit our Help Center or Contact Support

Yes, all call activities made through KrispCall will be automatically logged into your OnePageCRM account, providing a complete record of interactions with clients.

Absolutely! The integration allows you to initiate calls directly from within the OnePageCRM platform with just a click on a contact’s phone number.

After each call made through KrispCall, the details are automatically recorded in the corresponding contact record in OnePageCRM, eliminating the need for manual entry.

Sales teams can enjoy streamlined workflows, improved efficiency through automatic logging, and quick access to customer information during calls for more personalized interactions.