KrispCall x Nimble
Nimble integration overview
Nimble Integration for Increased Functionality of KrispCall Call Center
Boost your productivity and enhance your customer interactions with the integration between KrispCall and Nimble.
Click to call
Caller ID Identification
Two-Way Contact Sync
Chat and Call Logging
Install KrispCall Browser Extension to enable Click to Call functionality
Install the KrispCall Browser Extension to enable Click to Call functionality from within Nimble.
This extension integrates directly with Nimble, allowing users to make calls without leaving the platform, improving workflow efficiency and communication.
Click-to-Call
One of the main features that you get with KrispCall Nimble integration is click-to-call. This feature lets you make phone calls with just a click. Imagine you’re in Nimble CRM and need to call a client. Instead of copying their number and pasting it into your phone, the click-to-call feature lets you dial the phone numbers directly from within the Nimble CRM interface.
Just click on a contact’s phone number within Nimble CRM and start the call without the hassle of typing. This process saves you time and reduces human errors when typing phone numbers. Also, you can reach out to clients or contacts quickly anytime you want.
Chat & Call Logging
Integration of KrispCall with Nimble offers an automatic call and chat logging feature. The call and chat logging feature keeps track of all your details, like missed calls, dialed calls, received calls, call duration, SMS sent and received, voice messages, call notes, and recorded calls. After that, it records those details within the respective contact information in Nimble CRM.
Having everything in one place makes it easy to look back on past conversations. For instance, you can gain insights into what you discussed when the conversation happened and any notes you added. This way, you can follow up on leads on time and always remember important details.
Caller ID Identification
Caller ID Identification displays the caller’s information, including name, phone number, and any associated details on your screen when someone calls you. This helps you identify who is calling and decide how to respond.
Additionally, this feature pulls info from Nimble CRM so you can distinguish if it’s a new lead, an existing customer, or a colleague calling. This way, you can greet them by name and have a more personal conversation right from the start.
Initial Contact Sync
This feature automatically syncs your contact list and its details initially saved in Nimble CRM and KrispCall. The contact sync feature keeps your contacts organized on both platforms. Plus, it avoids the hassle of manually entering contact info twice. With this feature, you will always have the contact details on both KrispCall and Nimble CRM.
Boosting Sales, Marketing, and Remote Work
Sales Team
Marketing Team
Remote Team
Integrate Nimble CRM with KrispCall easily with our guide
Sign in to KrispCall
Sign in to KrispCall, then navigate to the Settings section to begin integration.
Access the Integration Menu and Select Nimble
In Settings, locate the Integration option under App Settings and click on it.
Authorize Your Nimble Account
Log in to your Nimble account and click Authorize to approve the KrispCall integration.
Manage the Active Integration
Once integrated, Nimble will appear under Active. Use the Toggle to enable or disable.
KrispCall is recognized as a Leader in VoIP & Momentum Leader by G2's reports
Thomas Ndayiragije
Admin Support Professional
Aug 18, 2023
“It's a great experience to a second phone number to fall on when you are abroad and facilitate family connections just like you are a home”
Jeronimo Arias Gomez
Member
Feb 10, 2024
“Great service, I can get calls from the US on my Spanish line”
Ankit Goel MAPI
Member
Feb 26, 2024
“Monthly fixed charges and usage-based charges are separate and hassle-free”
James Edward Allan
Director
Jun 11, 2024
"The call quality is excellent and the customer service is miles better than so many services"
Eduardo Almeida
Member
Mar 27, 2024
“KrispCall is easy to use and simply works. Good support service”
Vuong Nguyen
AEM Developer
Jan 07, 2024
“I am able to register multiple phone numbers across different countries for SMS and phone call functionalities in a Public Sector Project”
Achref Ben Hadj M.
Building Designer
Apr 05, 2024
“Navigating through calls, managing contacts, and accessing features are streamlined processes, allowing users to focus on their conversations”
Kuldip Kevadiya
Accounts Receivable Specialist
Jan 04, 2023
“One of the best digital call system for business communications I ever used”
Matthew Jones (JP, AFIML)
Associate Fellow
Jul 18, 2024
“Been using KrispCall for a while now and the service is great and the customer support is so responsive”
Discover More About KrispCall’s Integration with Nimble
Frequently Asked Questions
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Yes, all call activities, including missed calls and recordings, will be automatically logged in Nimble for easy access and tracking.
Two-way contact syncing ensures that any updates made to contact information in either Nimble or KrispCall are reflected in both platforms, keeping your data accurate and current.
Yes, the integration allows you to initiate calls directly from the Nimble interface using the click-to-call feature.
By providing instant access to customer information during calls and automating data entry, the integration improves response times and overall service quality.
Yes, the integration process is straightforward and can be completed quickly through the settings in your KrispCall account.
