Klaviyo Integration
Klaviyo Integration Beta
Upgrade your task automation and customer personalization by integrating Kalviyo with KrispCall. Create personalized customer experiences with this integration and increase your sales conversion.
Upgrade your task automation and customer personalization by integrating Kalviyo with KrispCall. Create personalized customer experiences with this integration and increase your sales conversion. More>>
Klaviyo Integration for Increased Functionality of KrispCall Call Center
Integrate KrispCall cloud phone with Klaviyo marketing automation and revolutionize your business communications. Maximize your company's capabilities and enhance growth through the seamless integration of Klaviyo and KrispCall.
- Call data is recorded in your customer's profile as a metric.
- Automate your business process.
- Create workflows and automation based on tags applied during customer conversations.
- Automatically display customer profile details alongside tags attached to custom properties.
- Consolidate call direction information, notes, tags, and call recordings into a single accessible location.
Click to call
By integrating KrispCall with Klaviyo, one of the best features you can experience firsthand is a click-to-call feature. This feature enables you to make calls directly from the Klaviyo interface with just one click. As a result, there is no need for you to manually dial the numbers for each call and switch between tabs to make a call.
Furthermore, by leveraging this integration, your agents will gain access to various call management features during calls. They can include call notes, transfer calls to other suitable departments or agents, record calls for future reference, and perform other tasks to maintain organization during conversations.
Note: To enable the click-to-call feature, installing the KrispCall Dialer extension on your browser is necessary.
Automatic Call Logging
With the integration of KripsCall and Klaviyo, call data like inbound calls, outbound calls, and call notes are automatically logged with detailed call information. Users can apply various filters and rules to tailor actions efficiently for each profile with access to comprehensive call data.
Call Notes Syncing
The integration between KrispCall and Klaviyo easily syncs saved notes from KrispCall to your Klaviyo account and vice versa, providing a convenient way to retrieve important information in a single location. Having all such notes in your team’s hand lets them conveniently access key details within Klaviyo. This enables them to engage in knowledgeable discussions and establish more seamless customer connections.
Contact Synchronization
The integration of KrispCall with Klaviyo allows for seamless two-way contact syncing. With this feature, you have the ability to update or add contacts on either platform (KrispCall or Klaviyo), and the information will automatically be updated on another platform. This allows you to avoid the possibility of duplication of contact information, ensuring up-to-date data are available at agents’ fingertips.
Benefits of Integrating KrispCall with Klaviyo
Get the following benefits by integrating KrispCall with Klaviyo.
- Enhanced customer interaction: Integrating KrispCall with Klaviyo allows agents to access and view the complete customer history. This makes it easy for them to personalize their conversation with every customer accordingly.
- Leverage call data and automate the customer journey: The integration of KrispCall and Klaviyo enables the creation of smart workflows and effective campaigns based on call results, allowing for the delivery of highly personalized communications to customers.
- No need to switch between tabs: With this integration in action, teams can effortlessly gain call data directly from the Klaviyo interface by clicking on the customer profile. This eliminates the hassle of switching between tabs and platforms, saving agents valuable time.
- Increased team productivity: This integration consolidates all communication tools and customer data into a single platform, enabling improved collaboration and a comprehensive understanding of each customer’s background during interactions.
- Automate tasks: The KrispCall and Klaviyo integration allows you to automate time-consuming and repetitive tasks. This includes automating call logging, where details of every customer interaction are automatically recorded in Klaviyo without manual input from agents.
Sales Team
The sales team can gain numerous advantages from the collaboration between this powerful duo of KrispCall and Klaviyo. By seamlessly integrating the two platforms, the sales team gains access to valuable customer information directly from the Klaviyo interface. Leveraging this information, teams can provide customers with tailored assistance based on their profiles, previous interactions, and buying patterns.
Moreover, the integration features a live pop-up function that equips team members to promptly address incoming calls. This dynamic duo plays a vital role in elevating customer service standards, driving sales growth, and optimizing the sales workflow.
Marketing Team
The combination of KrispCall and Klaviyo enhances the capabilities of marketing teams by providing crucial customer data necessary for successful campaigns. This integration allows teams to gain in-depth insights into customer behaviors and preferences, enabling them to execute targeted and personalized marketing efforts that truly resonate with their audience.
Furthermore, this integration streamlines the marketing team’s ability to automate marketing tasks and makes it more efficient. It also empowers marketing teams to comprehensively track campaign performance, pinpoint areas for improvement, and make data-informed decisions to optimize their strategies. This seamless integration not only improves marketing effectiveness but also elevates overall campaign success and customer engagement.
Remote Team
Communication plays a vital role in the success of a team moving towards a common objective. The integration of KrispCall and Klaviyo can significantly impact your team, particularly those operating remotely. This integration facilitates centralized communication among team members, enabling seamless information exchange.
Additionally, remote teams can benefit from accessing real-time customer data, enhancing their ability to deliver exceptional customer service, regardless of their location.
How to integrate Klaviyo with KrispCall?
- Log in to your KrispCall account and proceed to the Settings section.
- Within the Settings menu, go to App Settings and navigate Integrations. Click on this option to continue.
- Upon clicking on the integration option, a new window will appear, showing the list of available business tools and CRM software. To connect KrispCall with Klaviyo, simply click on the “Connect” button located below Klaviyo.
- After clicking “Connect,” a new window will ask you to log in to your Klaviyo account for integration with KrispCall.
- Choose the Klaviyo account you want to integrate with KrispCall, then click on “Choose Account.”
- Once done, Klaviyo will be listed under Active Integrations at the top of the Integration page. Finally, toggle the button below to activate Klaviyo for your account.
