SMS Text Messages

Send & Receive SMS Text Messages At An Affordable Price

Engage with customers, partners, and employees effectively through seamless Text Messaging. Our SMS Text Messaging feature offers global coverage, allowing you to send and receive text messages to anyone in the World.

Send & Receive SMS Text Messages At An Affordable Price

How To Send SMS Text Messages From KrispCall?

Sending SMS Text messaging is simple and easy with KrispCall. You can SMS your customer instantly, by following the simple steps mentioned below:

  1. Log in to your KrispCall Dashboard.
  2. Click on your Number and go to the "New Message" Button.
  3. Type your SMS message in the text field.
  4. Enter the recipient's phone number in the "To" field.
  5. Review your message.
  6. Click on the "Send" button to finally send your SMS.
How To Send SMS Text Messages From KrispCall
What is SMS

What is SMS (Short Message Service)?

SMS (Short Message Service) is a method of sending and receiving text messages using a telephone (traditional cell phone or a cloud phone). It delivers the message instantly which allows quick communication between the customer and the client. SMS has the fastest open rates than email, where the customer gets alerted by a notification sound or pop-up message that captures the user’s attention and prioritizes the messages.

How Does SMS Text Messaging Work?

SMS (Short Message Service) is a messaging service available on all mobile devices, where a user can send, receive, and display messages up to 160 characters in length. It delivers the message instantly which allows quick communication between the customer and the business.

SMS has the fastest open rates than mail, where the customer gets alerted by a notification sound or vibration that captures the attention and prioritizes the messages.

SMS is the most reliable & widely used form of communication channel and even works in a region with low network coverage. Even if a mobile is switched off, the message will be stored in the network and when the mobile is turned on, the message will be delivered to the user.

How Does SMS Text Messaging Work

MMS Vs SMS Text Messaging: The Differences

MMSSMS
MMS is a multimedia messaging service that enables the users to send and receive messages containing text, audio files, video, and even slides, up to a maximum size of 1.5MB.SMS is a text messaging service that allows the user to send and receive messages instantly, up to 160 characters per message.
It requires the MMS device services.It is supported by all mobile’s devices.
It can be used for marketing campaigns, real time assistance, and for content sharing also.It can be used for sensitive notification, alerts and reminders.
MMS is more costly than SMS, due to its multimedia messages involving more data usage.SMS is cheaper than MMS, as it doesn’t include multimedia messages.

What are the Benefits of SMS Text Messages?

What are the Benefits of SMS Text Messages
High Open Rates
SMS messages have higher open rates than email. So by creating compelling and relevant messages, you can engage your audiences effectively.
Universally Accessible
SMS is a universally accessible communication channel where a message can be sent and received by anyone with a mobile phone in their particular location.
Cost Efficient
Using SMS Text Messages is a cost-efficient communication solution, especially for those businesses who want to target a larger audience.
Instant Delivery & Response Time
SMS Text messages are delivered to targeted audiences instantly, allowing quick communication and response time.

Sending SMS Text Message For Business Use: Best Practices

Look for SMS send frequency:The lowest frequency for sending a text message campaign is one message per week. Start by sending fewer SMS and adjust your SMS cadence based on data gained from a large contact list.
Keep the Message Concise & Relevant: Business should avoid using jargon and abbreviation words, keep the message concise and relevant that can be easily understood by the customers.
Use SMS for immediate response: Use SMS for immediate response to get real-time sensitive data like flash sale announcements or critical updates for building customer relationships with your business.
Integrate with different channels: You can improve your SMS list by connecting the sign up form by integrating the email marketing campaigns and social media accounts.

Frequently Asked Questions

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Yes, SMS is the same as a text message. Technically, SMS is a protocol that is used to send messages between mobile phones. As for text message, is a general term that refers to any type of message sent between mobile phones from any geographical location. So, while all SMS messages are text messages, all text messages are not SMS. Because a text message can be in the form of MMS also.

The disadvantages of SMS Text Messaging are:

  1. Insecure means of communication since it’s unencrypted
  2. Can be interrupted by hacker with malicious intent
  3. Limited compatibility
  4. Potential risk of spam & abuse

Due to revolution in the Tech Industry, Mobile messaging has made the communication between the customer and business more easier than before. The different types of Text messages are:

  • SMS (Short Message Service)
  • MMS (Multimedia Messaging Service)
  • Instant Messaging (via WiFi)
  • Push Notification
  • In-app Messages

The difference between SMS and iMessage or Whatsapp are:

  • SMS

SMS refers to Short Message Service, is a text messaging service that can be used to send messages by a network and is supported by all devices. It does not require an internet connection to send a message. It’s not encrypted so it can be intercepted by someone and  can be read by some. SMS is limited to text only service, you can type up to 160 characters per segment.

  • iMessage

iMessage is messaging service developed by Apple to all its devices like iWatch, iPad, iPhone, and iMac.It can send messages, photos, videos, audio,and other media over an internet connection or WiFi. It is end-to-end encrypted so the conversations remain safe. 

  • WhatsApp

WhatsApp is a social messaging platform that is available to MacBooks, Desktops, Android and IOS devices. Through WhatsApp, you can also send text messages, photos, videos, audio, GIFs, and other media over Wi-Fi connection. Its messages are end-to-end encrypted where it can’t be intercepted by a hacker or by any third parties.

SMS Text Message is important in marketing because of its many benefits and its ability to connect to a larger audience. Here are the list that makes SMS text message important:

  1. Enhanced Customer Service
  2. Immediate Response
  3. Cost Efficient
  4. Easily Accessible 
  5. Boast Open Rates

To write a good SMS that connect your business to your customer, follow these 7 tips:

  1. Personalize and customize your message
  2. Keep it short and clear
  3. Provide an opt-out path message
  4. Proofread your message
  5. Make your message look appealing
  6. Add a clear Call-to-action
  7. Include a link to a text to your website or pages

Yes, SMS is the same as a text message. Technically, SMS is a protocol that is used to send messages between mobile phones. As for text message, is a general term that refers to any type of message sent between mobile phones from any geographical location. So, while all SMS messages are text messages, all text messages are not SMS. Because a text message can be in the form of MMS also.

The disadvantages of SMS Text Messaging are:

  1. Insecure means of communication since it’s unencrypted
  2. Can be interrupted by hacker with malicious intent
  3. Limited compatibility
  4. Potential risk of spam & abuse

The difference between SMS and iMessage or Whatsapp are:

  • SMS

SMS refers to Short Message Service, is a text messaging service that can be used to send messages by a network and is supported by all devices. It does not require an internet connection to send a message. It’s not encrypted so it can be intercepted by someone and  can be read by some. SMS is limited to text only service, you can type up to 160 characters per segment.

  • iMessage

iMessage is messaging service developed by Apple to all its devices like iWatch, iPad, iPhone, and iMac.It can send messages, photos, videos, audio,and other media over an internet connection or WiFi. It is end-to-end encrypted so the conversations remain safe. 

  • WhatsApp

WhatsApp is a social messaging platform that is available to MacBooks, Desktops, Android and IOS devices. Through WhatsApp, you can also send text messages, photos, videos, audio, GIFs, and other media over Wi-Fi connection. Its messages are end-to-end encrypted where it can’t be intercepted by a hacker or by any third parties.

SMS Text Message is important in marketing because of its many benefits and its ability to connect to a larger audience. Here are the list that makes SMS text message important:

  1. Enhanced Customer Service
  2. Immediate Response
  3. Cost Efficient
  4. Easily Accessible
  5. Boast Open Rates

Due to revolution in the Tech Industry, Mobile messaging has made the communication between the customer and business more easier than before. The different types of Text messages are:

  • SMS (Short Message Service)
  • MMS (Multimedia Messaging Service)
  • Instant Messaging (via WiFi)
  • Push Notification
  • In-app Messages

To write a good SMS that connect your business to your customer, follow these 7 tips:

  1. Personalize and customize your message
  2. Keep it short and clear
  3. Provide an opt-out path message
  4. Proofread your message
  5. Make your message look appealing
  6. Add a clear Call-to-action
  7. Include a link to a text to your website or pages