Country Coverage

Coverage of International Phone Numbers

Please note, that some numbers require proof of identity and address according to local laws. Click the document 🗎 icon to know more.

Info Circle Geographic numbers are telephone numbers that are specific to a town or city location. Read more below the table...
Local
(Geographic)
Numbers
Info Circle National numbers are telephone numbers designed for an entire country, unlike geographic numbers. Read more below the table...
National Numbers
Info Circle Mobile numbers are telephone numbers devised for a particular range within the country's telephone numbering plan.
Mobile
Numbers
Info Circle Toll-free numbers are telephone numbers with certain prefixes and don't charge the callers. Read more below the table...
Toll-Free
Numbers
Info Circle Number portability is a feature that allows users to import their existing numbers to new service providers.
Number
Portability
Component 9 Algeria
Yes blue file
Algeria Local Number for Individual
1. Proof of Identity: End-user’s passport or any other form of ID
In addition to that, you need to provide the following information:

- End-user Address (Must be within Algeria)
- Service Usage Description

Algeria Local Number for Business
1. Proof of Identity: End-user’s passport or any other form of ID
2. Proof of Business: Business Registration Document
In addition to that, you need to provide the following information:

- End-user Address (Must be within Algeria)
- Business Address (Must be within Algeria)
Yes blue file
Algeria National Number for Individual
1. Proof of Identity: End-user’s passport or any other form of ID
In addition to that, you need to provide the following information:

- End-user Address (Must be within Algeria)
- Service Usage Description

Algeria National Number for Business
1. Proof of Identity: End-user’s passport or any other form of ID
2. Proof of Business: Business Registration Document

In addition to that, you need to provide the following information:

- End-user Address (Must be within Algeria)
- Business Address (Must be within Algeria)
NoNoNo
Component 9 1 Argentina
Yes blue file
Argentina Local Number for Individual
1. Proof of Identity: Government-issued ID OR Argentina Visa OR Passport
2. Proof of Local Address (Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.): Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

Argentina Local Number for Business
1. Proof of Identity: Commercial register
2. Proof of Local Address (Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.): Commercial register showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
NoNo
Yes blue file
Argentina Toll Free Number for Individual
1. Proof of Identity: Government-issued ID OR Argentina Visa OR Passport
2. Proof of Local Address (Must be within Argentina): Government-issued ID showing Argentina address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

Argentina Toll Free Number for Business
1. Proof of Identity: Commercial register
2. Proof of Argentina Address (Must be within Argentina): Commercial register showing Argentina address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
No
Component 9 2 Australia
Yes blue file
Australia Local Number for Individual & Business
- No Document Required
No
Yes blue file
Australia Mobile Number for Individual
1. Proof of Identity: Government-issued ID OR Passport
2. Proof of Address(May be anywhere in the world): Government-issued ID showing address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

Australia Mobile Number for Business
1. Proof of Identity: Commercial registry or equivalent
2. Proof of Address(May be anywhere in the world): Commercial registry or equivalent showing address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
Yes blue file
Australia Toll Free Number for Individual & Business
- No Document Required
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3. Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
Component 9 1 1 Austria
Yes blue file
Austria Local Number for Individual
1. Proof of Identity: Government-issued ID OR Passport OR Bank confirmation of identity
2. Proof of Local Address(Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.): Government-issued ID

Austria Local Number for Business
1. Proof of Identity: Excerpt from company book or registration
2. Proof of Local Address(Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.): Excerpt from company book or registration showing matching address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
No
Yes blue file
Austria Mobile Number for Individual
1. Proof of Identity: Government-issued ID OR Passport OR Bank confirmation of identity
2. Proof of Austrian Address(Must be within Austria): Government-issued ID showing Austrian address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

Austria Mobile Number for Business
1. Proof of Identity: Excerpt from company book or registration OR Government-issued ID OR Passport OR Bank confirmation of identity
2. Proof of Local Address(Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.): Excerpt from company book or registration showing matching address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
Yes blue file
Austria Toll Free Number for Individual
1. Proof of Identity: Government-issued ID OR Passport OR Bank confirmation of identity
Austria Toll Free Number for Business
1. Proof of Identity: Excerpt from company book or registration
2. Proof of Local Address: Government-issued ID OR Passport OR Bank confirmation of identity
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
Barbados flag Barbados
Yes blue file
Barbados Local Number for Individual
1. Proof of Local Address(Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.): Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

Barbados Local Number for Business
1. Proof of Local Address(Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.): Excerpt from the commercial register showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
NoNoNoNo
Belgium flag Belgium
Yes blue file
Belgium Local Number for Individual
1. Proof of Identity: Government-issued ID OR Passport
2. Proof of Address: Utility bill OR tax notice OR Rent receipt OR title deed.

Belgium Local Number for Business
1. Proof of Identity: Excerpt from the commercial register (extrait BCE)
2. Proof of Belgian Address: Excerpt from the commercial register (extrait BCE) showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
Yes
Yes blue file
Belgium Mobile Number for Individual
1. Proof of Identity: Government-issued ID OR Passport
2. Proof of Address (May be anywhere in the world): Utility bill OR tax notice OR Rent receipt OR title deed.

Belgium Mobile Number for Business
1. Proof of Identity: Excerpt from the commercial register (extrait BCE)
2. Proof of Address (May be anywhere in the world): Excerpt from the commercial register (extrait BCE) OR Utility bill OR Tax notice OR Rent receipt OR Title deed
Yes blue file
Belgium Toll-free Number for Individual
1. Proof of Identity: Government-issued ID OR Passport
2. Proof of Address (Must be within Belgium): Utility bill OR tax notice OR Rent receipt OR title deed.
Belgium Toll-free Number for Business
1. Proof of Identity: Excerpt from the commercial register (extrait BCE)
2. Proof of Belgian Address: Excerpt from the commercial register (extrait BCE) showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
Benin flag BeninNoNo
Yes blue file
Benin Mobile Number for Individual
1. Proof of Benin Address(Must be within Benin): Government-issued ID showing the Benin address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

Benin Mobile Number for Business
1. Proof of Benin Address (Must be within Benin): Excerpt from the commercial register showing the Benin address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
NoNo
Bosnia and Herzgovina flag Bosnia and Herzgovina
Yes blue file
For Individual Bosnia and Herzegovina Local Number
1. Proof of Local Address ( Must be within Bosnia and Herz): Government-issued ID showing the Bosnia and Herzegovina address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

For Business Bosnia and Herzegovina Local Number
1. Proof of Benin Address: Excerpt from the commercial register showing the Bosnia and Herzegovina address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
NoNoNoNo
Brazil flag Brazil
Yes blue file
Brazil Local Number for Individual
1. Proof of Identity: Government-issued ID OR Visa OR Passport
2. Proof of Brazilian Address: Government-issued ID showing Brazilian address OR Utility bill OR Tax notice OR Rent receipt OR Title deed.

Brazil Local Number for Business
1. Proof of Identity: Excerpt from the commercial register
2. Proof of Address: Excerpt from the commercial register showing Brazilian address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
No
Yes blue file
Brazil Mobile Number for Individual
1. Proof of Identity: Government-issued ID OR Visa OR Passport
2. Proof of Brazilian Address: Government-issued ID showing Brazilian address OR Utility bill OR Tax notice OR Rent receipt OR Title deed.

Brazil Mobile Number for Business
1. Proof of Identity: Excerpt from the commercial register
2. Proof of Address: Excerpt from the commercial register showing Brazilian address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
Yes blue file
Brazil Toll-Free Number for Individual
1. Proof of Identity: Government-issued ID OR Visa OR Passport
2. Proof of Brazilian Address: Government-issued ID showing Brazilian address OR Utility bill OR Tax notice OR Rent receipt OR Title deed.
Brazil Toll-Free Number for Business
1. Proof of Identity: Excerpt from the commercial register
2. Proof of Address: Excerpt from the commercial register showing Brazilian address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
Bulgaria flag Bulgaria
Yes blue file
Bulgaria Local Number for Individual
1. Proof of Identity: Bulgarian government-issued ID (for Bulgarian nationals) OR Passport (for non-Bulgarian nationals)
2. Proof of Local Address(Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.): Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

Bulgaria Local Number for Business
1. Proof of Identity: Excerpt from the commercial register
2. Proof of Local Address(Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.): Excerpt from the commercial register OR Utility bill OR Tax notice OR Rent receipt OR Title deed
NoNo
Yes blue file
Bulgaria Toll Free Number for Individual
1. Proof of Identity: Bulgarian government-issued ID (for Bulgarian nationals) OR Passport (for non-Bulgarian nationals)
2. Proof of Bulgarian Citizenship(for Bulgarian nationals): Bulgarian government-issued ID
3. Proof of Passport Number(for non-Bulgarian nationals): Passport
Bulgaria Toll Free Number for Business
1. Proof of Identity: Excerpt from the commercial register
No
Canada Flag Canada
Yes blue file
For Individual & Business Canada Personal & Business Number
- No documentation required
NoNo
Yes blue file
For Individual & Business Canada Personal & Business Number
- No documentation required
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
cayman islands flag 1 Cayman Islands
Yes blue file
Cayman Island Local Number for Individual & Business
- No documentation required
NoNoNoNo
Chile flag Chile
Yes blue file
Chile Local Number for Individual
1. Proof of Identity: Government-issued ID OR Passport
2. Proof of Local Address(Must be within Chile): Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

Chile Local Number for Business
1. Proof of Identity: Excerpt from the commercial register
2. Proof of Local Address(Must be within Chile): Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
No
Yes blue file
Chile Mobile Number for Individual
1. Proof of Identity: Government-issued ID OR Passport
2. Proof of Chile Address(Must be within Chile): Government-issued ID showing Chile address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

Chile Mobile Number for Business
1. Proof of Identity: Excerpt from the commercial register
2. Proof of Chile Address(Must be within Chile): Government-issued ID showing Chile address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
NoNo
Colombia flag Colombia
Yes blue file
Colombia Toll Free Number for Individual
1. Proof of Identity: Government-issued ID
2. Proof of Local Address(May be anywhere in the world): Government-issued ID showing the address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
Colombia Toll Free Number for Business
1. Proof of Identity: Business registration
2. Proof of Address(May be anywhere in the world): Business registration showing the address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
NoNo
Yes blue file
Colombia Toll Free Number for Individual
1. Proof of Identity: Government-issued ID
2. Proof of Address(May be anywhere in the world): Government-issued ID showing the address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
Colombia Toll Free Number for Business
1. Proof of Identity: Business registration
2. Proof of Address(May be anywhere in the world): Business registration showing the address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
No
Croatia flag Croatia
Yes blue file
Croatia Local Number for Individual
1. Proof of Identity: National ID OR Passport OR Residence permit
2. Proof of Local Address(Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.): Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
Croatia Local Number for Business
1. Proof of Identity: Excerpt from the court register showing the name of Authorized Representative
2. Proof of Local Address(Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.): Court register showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
3. Proof of Company Registration Number: Excerpt from court register showing company registration number, e.g., Matični Broj poslovnog Subjekta (MBS)
4. Proof of Identity: National ID OR Passport OR Residence permit
NoNo
Yes blue file
Croatia Toll Free Number for Individual
1. Proof of Identity: Government-issued ID OR Passport
2. Proof of Address(Must be in Croatia): Government-issued ID showing address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
Croatia Toll Free Number for Business
1. Proof of Business Name: Excerpt from the court register showing authorized representative
2. Proof of Address(Must be in Croatia): Court register showing address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
3. Proof of Business Registration Number: Excerpt from the court register showing company registration number
Proof of Identity: National ID OR Passport OR Residence permit
No
cyprus 1 Cyprus
Yes blue file
For Business Cyprus Local Number
1. Proof of Identity (Business): Business registration showing authorized representative name.
2. Proof of Local Address: Business registration showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed.
3. Proof of Identity: Government-Issued ID OR Passport OR Residence Permit
NoNoNoNo
Czech Republic flag Czech Republic
Yes blue file
Czech Republic Local Number for Individual
1. Proof of Local Address: Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
Czech Republic Local Number for Business
1. Proof of Local Address: Business registration showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

No
Yes blue file
Czech Republic Mobile Number for Individual
1. Proof of Identity: Government-issued ID OR Passport

Czech Republic Mobile Number for Business
1. Proof of Identity: Excerpt from the commercial register OR Government-issued ID OR Passport
2. Proof that representative is authorized to act on behalf of the business: Power of attorney OR Other documentation showing the individual is a director or country manager for the business
Yes blue file
Czech Republic Toll Free Number for Individual & Business
- No documentation required
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
Denmark flag Denmark
Yes blue file
Denmark Local Number for Individual
1. Proof of Local Address (Must be within Denmark): Government-issued ID showing Danish address OR Utility bill OR Tax notice OR Rent receipt OR Title deed.
2. Proof of Passport Number: Passport
Denmark Local Number for Business
1. Proof of Local Address (Must be within Denmark): Business Registration showing Danish address OR Utility bill OR Tax notice OR Rent receipt OR Title deed.

In addition to that, you need to provide the following information:

- Business Name
- Business Registration Number
No
Yes blue file
Denmark Mobile Number for Individual & Business
- No Document Required
Yes blue file
Denmark Toll Free Number for Individual & Business
- No documentation required
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
Ecuador flag Ecuador
Yes blue file
Ecuador Local Number for Individual
1. Proof of Identity: Government-issued ID OR Ecuadorian Visa OR Passport
2. Proof of local address: Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
Ecuador Local Number for Business
1. Proof of Identity: Excerpt from the commercial register
2. Proof of local address: Excerpt from the commercial register showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
NoNoNoNo
El Salvador flag El Salvador
Yes blue file
El Salvador Local Number for Individual
1. Proof of Identity: Government-issued ID
2. Proof of local address: Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
El Salvador Local Number for Business
1. Proof of Identity: Excerpt from the commercial register OR Government-issued ID OR Passport
2. Proof of local address: Excerpt from the commercial register showing a local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
3. Proof that representative is authorized to act on behalf of the business: Excerpt from commercial register showing the name of Authorized Representative
NoNoNoNo
Estonia flag Estonia
Yes blue file
Estonia Local Number for Individual
1. Proof of Identity: Government-issued ID OR Passport
Estonia Local Number for Business
1. Proof of Identity: Extract from the commercial register
No
Yes blue file
Estonia Mobile Number for Individual
1. Proof of Identity: Government-issued ID OR Passport

Estonia Mobile Number for Business
1. Proof of Identity: Extract from the commercial register
NoNo
Finland flag Finland
Yes blue file
Finland Local Number for Individual & Business
- No Document Required
No
Yes blue file
Finland Mobile Number for Individual & Business
- No Document Required
Yes blue file
Finland Toll Free Number for Individual & Business
- No documentation required
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
France flag France
Yes blue file
France Local Number for Individual
1. Proof of Identity: Government-issued ID OR Passport OR Residence permit
2. Proof of Local Address: Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
France Local Number for Business
1. Proof of Identity: Excerpt from the commercial register (Extrait K-bis) showing name of Authorized Representative
2. Proof of Local Address: Excerpt from the commercial register showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
3. Proof of Business Registration Number: Excerpt from the commercial register (Extrait K-bis)
4. Proof of Identity*: Government-issued ID OR Passport OR Residence permit
France Local Number for Non-Profit Organizations or Public Hospitals
1. Proof of Identity: Situation Statement (SIRENE register)
2. Proof of Local Address: Situation Statement (SIRENE register) OR Utility bill OR Tax notice OR Rent receipt OR Title deed
3. Proof of SIREN Number: Situation Statement (SIRENE register)
4. Proof that representative is authorized to act on behalf of the organization: Minutes of the general meeting electing Authorized Representative OR Decree appointing Authorized Representative OR Official document showing the Authorized Representative is duly authorized to act on behalf of the organization
5. Proof of Identity of Authorized Representative*: Government-issued ID OR Passport OR Residence permit
Yes blue file
France National Number for Individual
1. Proof of Identity: Government-issued ID OR Passport OR Residence permit
2. Proof of Local Address (Must be within france): Government-issued ID showing French address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

France National Number for Business
1. Proof of Identity: Excerpt from the commercial register (Extrait-K-bis) showing name of authorized representative
2. Proof of Local Address (Must be within france): Excerpt from the commercial register showing French address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
3. Proof of Identity (Authorized Representative): Government-issued ID OR Passport OR Residence permit

*Note: If you’re intended to use this number for Non-Profit Organizations or Public hospitals, please contact our sales team for document requirements.

These documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.

France Mobile Number for Non-Profit Organizations or Public Hospitals

1. Proof of Identity: Situation Statement (SIRENE register)
2. Proof of French Address: Situation Statement (SIRENE register) OR Utility bill OR Tax notice OR Rent receipt OR Title deed
3. Proof of SIREN Number: Situation Statement (SIRENE register)
4. Proof that representative is authorized to act on behalf of the organization: Minutes of the general meeting electing Authorized Representative OR Decree appointing Authorized Representative OR Official document showing the Authorized Representative is duly authorized to act on behalf of the organization
5. Proof of Identity of Authorized Representative*: Government-issued ID OR Passport OR Residence permit
Yes blue file
France Mobile Number for Individual
1. Proof of Identity: Government-issued ID OR Passport OR Residence permit
2. Proof of Local Address: Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

France Mobile Number for Business
1. Proof of Identity: Excerpt from the commercial register (Extrait K-bis) showing name of Authorized Representative
2. Proof of Local Address: Excerpt from the commercial register showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
3. Proof of Business Registration Number: Excerpt from the commercial register (Extrait K-bis)
4. Proof of Identity*: Government-issued ID OR Passport OR Residence permit

France Mobile Number for Non-Profit Organizations or Public Hospitals
1. Proof of Identity: Situation Statement (SIRENE register)
2. Proof of French Address: Situation Statement (SIRENE register) OR Utility bill OR Tax notice OR Rent receipt OR Title deed
3. Proof of SIREN Number: Situation Statement (SIRENE register)
4. Proof that representative is authorized to act on behalf of the organization: Minutes of the general meeting electing Authorized Representative OR Decree appointing Authorized Representative OR Official document showing the Authorized Representative is duly authorized to act on behalf of the organization
5. Proof of Identity of Authorized Representative*: Government-issued ID OR Passport OR Residence permit
Yes blue file
France Toll-Free Number for Business
1. Proof of Identity: Excerpt from the commercial register (Extrait-K-bis) showing name of authorized representative
2. Proof of Local Address (Must be within france): Excerpt from the commercial register showing French address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
3. Proof of Identity (Authorized Representative): Government-issued ID OR Passport OR Residence permit

*Note: If you’re intended to use this number for Non-Profit Organizations or Public hospitals, please contact our sales team for document requirements.

These documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.

France Mobile Number for Non-Profit Organizations or Public Hospitals
1. Proof of Identity: Situation Statement (SIRENE register)
2. Proof of French Address: Situation Statement (SIRENE register) OR Utility bill OR Tax notice OR Rent receipt OR Title deed
3. Proof of SIREN Number: Situation Statement (SIRENE register)
4. Proof that representative is authorized to act on behalf of the organization: Minutes of the general meeting electing Authorized Representative OR Decree appointing Authorized Representative OR Official document showing the Authorized Representative is duly authorized to act on behalf of the organization
5. Proof of Identity of Authorized Representative*: Government-issued ID OR Passport OR Residence permit
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
Germany flag Germany
Yes blue file
For Individual Germany Local Number
- Not available to Individuals.
For Business Germany Local Number
1. Proof of Identity: Excerpt from the commercial register (Handelsregisterauszug)
2. Proof of Address: Excerpt from the commercial register (Handelsregisterauszug) showing local address OR Trade license (Gewerbeanmeldung) showing local address
No
Yes blue file
For Individual Germany Mobile Number
- Not available to Individuals.

For Business Germany Mobile Number
1. Proof of Identity: Excerpt from the commercial register (Handelsregisterauszug)
2. Proof of Address: Excerpt from the commercial register (Handelsregisterauszug) showing local address OR Trade license (Gewerbeanmeldung) showing local address
Yes blue file
For Individual Germany Mobile Number
1. Proof of Identity: Government-issued ID OR German Visa OR Passport
2. Proof of Allocation: Copy of Allocation Letter (Zuteilungsbescheid) showing name of the person displayed on the Allocation Letter

For Business Germany Mobile Number

1. Proof of Identity: Excerpt from the commercial register (Handelsregisterauszug)
2. Proof of Local Address: Copy of Allocation Letter (Zuteilungsbescheid) showing name of the company displayed on the Allocation Letter.
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
Ghana Flag GhanaNo
Yes blue file
Ghana Mobile Number for Individual
1. Proof of Identity: Government-issued ID OR Passport
In addition to that, you need to provide the following information:

- Address (May be anywhere in the world)
- Date of Birth

Ghana Mobile Number for Business
1. Proof of Identity: Business registration OR Certificate of Incorporation

In addition to that, you need to provide the following information:

- Business Address (May be anywhere in the world)
- Incorporation Date (corporate entities) OR Registration Date (partnerships or unincorporated entities)
NoContact SupportNo
Greece flag GreeceNoNoNo
Yes blue file
For Individual Greece Toll-Free Number
1. Proof of Identity: Government-issued ID OR Passport

In addition to that, you need to provide the following information:

- Address (May be anywhere in the world)
- Tax ID Number

Contact Information (email or mailing address)

For Business Greece Toll-Free Number
1. Proof of identity: Articles of Association OR Articles of Incorporation OR Extract from the commercial register
2. In addition to that, you need to provide the following information:
- Business Address (May be anywhere in the world)
- Tax ID Number
- Contact Information (business email or mailing address)

These documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
No
Grenada flag Grenada
Yes blue file
Grenada Local Number for Individual
1. Proof of Identity: Government-issued ID OR Passport
Grenada Local Number for Business
1. Proof of Identity: Extract from the commercial register
NoNoNoNo
Hong Kong flag Hong Kong
Yes blue file
Hongkong Local Number for Individual
1. Proof of Identity: Passport
2. Proof of Address (must show name to demonstrate addressee is individual): Correspondence with government departments (no more than 3 months old): Tax return, Student loan statement, Voter registration OR Correspondence with banks or financial institutions (no more than 3 months old): Bank statement, Credit card account statement OR Correspondence with public utilities (no more than 3 months old): Electricity bill, Water bill, Gas bill OR Correspondence with operators of public telecommunications services: Mobile telecommunications service bill, Fixed telephone service bill, Internet access service bill, Pay TV service bill
Hongkong Toll-Free Number for Business
1. Proof of Identity: Passport
2. Proof of Address (must show name to demonstrate addressee is individual): Correspondence with government departments (no more than 3 months old): Business Registration Certificate OR Correspondence with banks or financial institutions (no more than 3 months old): Bank statement, Credit card account statement OR Correspondence with public utilities (no more than 3 months old): Electricity bill, Water bill, Gas bill OR Correspondence with operators of public telecommunications services: Mobile telecommunications service bill, Fixed telephone service bill, Internet access service bill, Pay TV service bill
No
Yes blue file
For Individual Hongkong Mobile Number
1. Proof of Identity: Passport
2. Proof of Address (must show name to demonstrate addressee is individual): Correspondence with government departments (no more than 3 months old): Tax return, Student loan statement, Voter registration OR Correspondence with banks or financial institutions (no more than 3 months old): Bank statement, Credit card account statement OR Correspondence with public utilities (no more than 3 months old): Electricity bill, Water bill, Gas bill OR Correspondence with operators of public telecommunications services: Mobile telecommunications service bill, Fixed telephone service bill, Internet access service bill, Pay TV service bill

For Business Hongkong Mobile Number
1. Proof of Identity: Passport
2. Proof of Address (must show name to demonstrate addressee is individual): Correspondence with government departments (no more than 3 months old): Business Registration Certificate OR Correspondence with banks or financial institutions (no more than 3 months old): Bank statement, Credit card account statement OR Correspondence with public utilities (no more than 3 months old): Electricity bill, Water bill, Gas bill OR Correspondence with operators of public telecommunications services: Mobile telecommunications service bill, Fixed telephone service bill, Internet access service bill, Pay TV service bill
Yes blue file
For Individual Hongkong Toll-Free Number
1. Proof of Identity: Passport
2. Proof of Address (must show name to demonstrate addressee is individual): Correspondence with government departments (no more than 3 months old): Tax return, Student loan statement, Voter registration OR Correspondence with banks or financial institutions (no more than 3 months old): Bank statement, Credit card account statement OR Correspondence with public utilities (no more than 3 months old): Electricity bill, Water bill, Gas bill OR Correspondence with operators of public telecommunications services: Mobile telecommunications service bill, Fixed telephone service bill, Internet access service bill, Pay TV service bill

For Business Hongkong Toll-Free Number
1. Proof of Identity: Passport
2. Proof of Address (must show name to demonstrate addressee is individual): Correspondence with government departments (no more than 3 months old): Business Registration Certificate OR Correspondence with banks or financial institutions (no more than 3 months old): Bank statement, Credit card account statement OR Correspondence with public utilities (no more than 3 months old): Electricity bill, Water bill, Gas bill OR Correspondence with operators of public telecommunications services: Mobile telecommunications service bill, Fixed telephone service bill, Internet access service bill, Pay TV service bill
No
Hungary flag Hungary
Yes blue file
For Individual Hungary Local Number
1. Proof of Local Address: Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

In addition to that, you need to provide the following information:
- Invoicing Address (If different)
- Date and Place of Birth
- Mother’s maiden Name
- Contact information (email or mailing address)
For Business Hungary Local Number
1. Proof of Local Address: Extract from the commercial register or business registration showing local address OR Utility bill OR Tax Notice OR Rent receipt OR Title deed

In addition to that, you need to provide the following information:
- Business name
- Registered Seat
- Invoicing Address (If different)
- Business Registration Number
- Contact Information (business email or mailing address)

These documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
No
Yes blue file
For Individual Hungary Mobile Number
1. Proof of Hungarian Address( Must be within Hungary): Government-issued ID showing a local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

For Business Hungary Mobile Number
1. Proof of Hungarian Address( Must be within Hungary): Extract from the commercial register or business registration showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
Yes blue file
Hungary Document Required (For Individuals)
1. Proof of Local Address: Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

In addition to that, you need to provide the following information:

- Invoicing Address (If different)
- Date and Place of Birth
- Mother’s maiden Name
- Contact information (email or mailing address)

Hungary Document Required (For Businesses)
1. Proof of Local Address (Must be within Hungary): Extract from the commercial register or business registration showing local address OR Utility bill OR Tax Notice OR Rent receipt OR Title deed

In addition to that, you need to provide the following information:

- Business name
- Registered Seat
- Invoicing Address (If different)
- Business Registration Number
- Contact Information (business email or mailing address)

These documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
No
Iceland flag Iceland
Yes blue file
For Individual & Business Iceland Local Number
- No documentation required
No
Yes blue file
For Individual Iceland Mobile Number
1. Proof of Identity: Government-issued ID or Passport or Residence Permit
2. Proof of Icelandic Address: Government-issued ID showing an address in Iceland, OR Utility bill, OR Tax notice OR Rent receipt OR Title deed

For Business Iceland Mobile Number
1. Proof of Identity: Excerpt from the commercial register
2. Proof of Icelandic Adress: Government-issued ID showing an address in Iceland, OR Utility bill, OR Tax notice OR Rent receipt OR Title deed
NoNo
India Flag IndiaNoNoNoContact SupportNo
Indonesia flag Indonesia
Yes blue file
For Individual Indonesia Local Number
1. Proof of Identity: National ID for Indonesian Citizens OR Passport for non-Indonesians OR Residence permit (KITAP/KITAS) for non-Indonesians.
2. Proof of local address: Government-issued ID OR Utility bill OR Tax notice OR Rent receipt OR Title deed.
For Business Indonesia Local Number
1. Proof of Business Name: Business Registration
2. Proof of Local Address: Business Registration OR Utility bill OR Tax notice OR Rent receipt OR Title deed.
3. Proof of identity for authorized representative: National ID for Indonesian Citizens OR Passport for non-Indonesians OR Residence permit (KITAP/KITAS) for non-Indonesians.
No
Yes blue file
For Individual Indonesia Mobile Number
1. Proof of Identity: National ID for Indonesian citizens; Passport OR Residence Permit (KITAP/KITAS) for non-Indonesians
2. Proof of Address (May be anywhere in the world): Government-issued ID showing address in Indonesia OR Utility bill OR Tax notice OR Rent receipt OR Title deed

In addition to that, you need to provide your Mother’s name or name on the family register.

For Business Indonesia Mobile Number
1. Proof of Business Name: Business Registration
2. Proof of Address (May be anywhere in the world): Business Registration OR Utility bill OR Tax notice OR Rent receipt OR Title deed
3. Proof of Identity (Authorized Representative): National ID for Indonesian citizens/Passport for non-Indonesians OR Residence Permit (KITAP/KITAS) for non-Indonesians

These documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
Yes blue file
For Individual Indonesia Toll-Free Number
1. Proof of Identity: National ID for Indonesian Citizens OR Passport for non-Indonesians OR Residence permit (KITAP/KITAS) for non-indonesians.
2. Proof of local address: Government-issued ID OR Utility bill OR Tax notice OR Rent receipt OR Title deed.

For Business Indonesia Toll-Free Number
1. Proof of Business Name: Business Registration
2. Proof of Local Address: Business Registration OR Utility bill OR Tax notice OR Rent receipt OR Title deed.
3. Proof of identity for authorized representative: National ID for Indonesian Citizens OR Passport for non-Indonesians OR Residence permit (KITAP/KITAS) for non-indonesians.
No
Ireland flag Ireland
Yes blue file
No documentation required
No
Yes blue file
For Individual Ireland Mobile Number
1. Proof of Identity: Government-issued ID OR Passport OR Residence card

For Business Ireland Mobile Numberr
1. Proof of Identity: Business Registry
Yes blue file
Ireland Toll-Free Number
For Individual Ireland Toll-Free Number

There’s no special documentation required for Irish Local Phone Numbers. However, you need to submit your local address of the area/state you are hoping to get a local number from. A PO box is not acceptable.

The information is to be sent to [email protected] and will generally take 3 days for verification by the carrier provider
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
Israel flag Israel
Yes blue file
Israel Number for Individual & Business
- No Document Required
No
Yes blue file
Israel Number for Individual & Business
- No Document Required
Yes blue file
Israel Number for Individual & Business
- No Document Required
No
italy flag Italy
Yes blue file
For Individual Italy Local Number
1. Proof of Identity: Government-issued ID OR Passport

In addition to that, you need to provide the following information:
- Address (May be anywhere in the world)
- Date of Birth
For Business Italy Local Number
1. Proof of Identity: Business registration OR Certificate of Incorporation

In addition to that, you need to provide the following information:
- Business Address (May be anywhere in the world)
- Incorporation Date (corporate entities) OR Registration Date (partnerships or unincorporated entities)

These documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
No
Yes blue file
For Individual Italy Mobile Number
1. Proof of Identity: Government-issued ID (must include the ID number, Issuing authority and Issue date) OR Passport (must include the ID number, issuing authority, and issue date)
2. Proof of Local address: Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

In addition to that, you need to provide the following information:

- Date & Place of Birth
- Fiscal Code (Tax ID or equivalent such as Social Security Number in the US)
- Nationality

These documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.

For Business Italy Mobile Number
1. Proof of Local Address: Business registry showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
2. Proof of Identity (Authorized Representative): Government-issued ID (must include the ID number, Issuing authority and Issue date) OR Passport (must include the ID number, issuing authority, and issue date)

In addition to that, you need to provide the following information:

- Business Name
- Date & Place of Birth
- Fiscal Code (Tax ID or equivalent such as Social Security Number in the US)
- Nationality
- VAT (or Business Registration ID if VAT is Unavailable)

These documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
No
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
Jamaica flag Jamaica
Yes blue file
For Individual Jamaica Local Number
1. Proof of Address: Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
For Business Jamaica Local Number
1. Proof of Address: Excerpt from the commercial register showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
NoNoNoNo
Kenya flag Kenya
Yes blue file
For Individual Kenya Local Number
1. Proof of identity: Government-issued ID OR Passport”
2. Proof of date of birth: Government-issued ID OR Passport OR Birth certificate
3. Proof of local address: Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
For Business Jamaica Local Number
1. Proof of identity: Excerpt from the commercial register showing the name of an authorized representative
2. Proof of identity: Government-issued ID or Passport
3. Proof of local address: Excerpt from the commercial register showing local address, OR Utility bill OR Tax notice OR Rent receipt OR Title deed
NoNoNoNo
Lithuania flag Lithuania
Yes blue file
For Individual Lithuania Local Number
1. Proof of Identity: Government-issued ID
2. Proof of Lithuanian Address: Government-issued ID showing Lithuanian address, OR Utility bill OR Tax notice OR Rent receipt OR Title deed
For Business Lithuania Local Number
1. Proof of Identity: Business registration
2. Proof of Lithuanian Address: Business registration showing Lithuanian address, OR Utility bill, OR Tax notice OR Rent receipt OR Title deed
No
Yes blue file
For Individual Lithuania Mobile Number
1. Proof of Identity: Government-issued ID

For Business Lithuania Mobile Number
1. Proof of Identity: Business registration
2. Proof of Business Registration Number: Business registration
NoNo
Luxembourg flag Luxembourg
Yes blue file
For Individual Luxembourg Local Number
1. Proof of Identity: Luxembourg National Identity Card OR Passport OR Certificate confirming person field application for the international protection
2. Proof of Address (Must be within Luxembourg): Utility bill OR Tax notice OR Rent receipt OR Title deed

In addition to that, you need to provide the information on Date and Place of Birth.
For Business Luxembourg Local Number
1. Proof of Identity: Extract from the commercial register (Registre du Commerce et des Sociétés)
2. Proof of Address (Must be within Luxembourg): Extract from the commercial register (Registre du Commerce et des Sociétés) showing Luxembourg address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
NoNo
Yes blue file
For Individual Luxembourg Toll-Free Number
1. Proof of Identity: Luxembourg National Identity Card OR Passport OR Certificate confirming person field application for the international protection
2. Proof of Address (Must be within Luxembourg): Utility bill OR Tax notice OR Rent receipt OR Title deed.

In addition to that, you need to provide the information on Date and Place of Birth.

For Business Luxembourg Toll-Free Number
1. Proof of Identity: Extract from the commercial register (Registre du Commerce et des Sociétés)
2. Proof of Address (Must be within Luxembourg): Extract from the commercial register (Registre du Commerce et des Sociétés) showing Luxembourg address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
Macao flag MacaoNoNo
Yes blue file
For Individual Macao Mobile Number
1. Proof of Identity: Government-issued ID or Passport
2. Proof of Macao Address: Government-issued ID showing the Macao address, OR Utility bill, OR Tax notice OR Rent receipt OR Title deed

For Business Macao Mobile Number
1. Proof of Identity: Government-issued ID or Passport
2. Proof of Macao Address: Excerpt from the commercial register showing the Macao address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
NoNo
Malaysia Flag 1 MalaysiaNoNo
Yes blue file
For Individual Malaysia Mobile Number
1. Proof of Identity: Government-issued ID OR Passport
2. Proof of Address (Must be within Malaysia): Government-issued ID showing Malaysian address (for Malaysian citizens or permanent residents) OR Work permit showing company and company address (for non-Malaysian citizens) OR Student ID showing university address (for non-Malaysian citizens)
3. Proof of Mailing Address: Utility Bill (less than 1 month old)

For Business Malaysia Mobile Number
1. Proof of Identity: Business registration
2. Proof of Identity (Authorized representative):Government-issued ID with picture OR Passport
3. Proof of Business Address (Must be within Malaysia): Business registration showing Malaysian address
4. Proof of Address (Must be within Malaysia): Government-issued ID showing Malaysian address (for Malaysian citizens or permanent residents) OR Work permit showing company and company address (for non-Malaysian citizens) OR Student ID showing university address (for non-Malaysian citizens)
5. Proof that representative is authorized to act on behalf of the business: Executed Letter of Authorization

The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
Yes blue file
For Individual Malaysia Toll-Free Number
1. Proof of Identity: Government-issued ID OR Passport
2. Proof of Address (May be anywhere in the world): Government-issued ID showing Malaysian address (for Malaysian citizens or permanent residents) OR Work permit showing company and company address (for non-Malaysian citizens) OR Student ID showing university address (for non-Malaysian citizens)

For Business Malaysia Toll-Free Number
1. Proof of Identity: Business Registration
2. Proof of LocalAddress( May be anywhere in the world): Business registration showing the address OR Recent Utility bill OR Recent government communication

The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
No
Mali flag Mali
Yes blue file
For Individual Mali Local Number
1. Proof of Identity: Government-issued ID or Passport
2. Proof of Local Address: Government-issued ID showing local address, OR Utility bill OR Tax notice OR Rent receipt OR Title deed
For Business Mali Local Number
1. Proof of Identity: Government-issued ID or Passport
2. Proof of Local Address: Excerpt from the commercial register showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
NoNoNoNo
Mauritius flag MauritiusNoNo
Yes blue file
For Individual Mauritius Mobile Number
1. Proof of Identity: Government-issued ID or Passport
2. Proof of Mauritius Address: Government-issued ID showing the Mauritius address, OR Utility bill OR Tax notice OR Rent receipt OR Title deed

For Business Mauritius Mobile Number
1. Proof of Identity: Government-issued ID or Passport
2. Proof of Mauritius Address: Excerpt from the commercial register showing the Mauritius address, OR Utility bill, OR Tax notice, OR Rent receipt, OR Title deed
NoNo
Mexico flag Mexico
Yes blue file
For Individual Mexico Local Number
1. Proof of Identity: Government-issued ID OR Passport
2. Proof of Local Address: Government-issued ID showing local address OR Recent Utility bill OR Recent Government Communication
For Business Mexico Local Number
1. Proof of Identity: Business Registration
2. Proof of Local Address: Business registration showing local address OR Recent Utility bill OR Recent Government Communication
NoNo
Yes blue file
For Individual Mexico Toll-Free Number
1. Proof of Identity: Government-issued ID OR Passport
2. Proof of Local Address: Government-issued ID showing local address OR Recent Utility bill OR Recent Government Communication

For Business Mexico Toll-Free Number
1. Proof of Identity: Business Registration
2. Proof of Local Address: Business registration showing local address OR Recent Utility bill OR Recent Government Communication
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
Namibia flag Namibia
Yes blue file
For Individual Namibia Local Number
1. Proof of Address (Must be within Namibia): Government-issued ID showing Namibia address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
For Business Namibia Local Number
1. Proof of Local Address(Must be within Namibia): Extract from the commercial register showing Namibia address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
NoNoNoNo
Netherland flag Netherlands
Yes blue file
For Individual Netherlands Local Number
1. Proof of Identity: Government-issued ID OR Passport
2. Proof of Local Address: Utility bill OR Tax notice OR Rent receipt OR Title deed
For Business Netherlands Local Number
1. Proof of Identity: Excerpt from the commercial register (KvK)
2. Proof of Local Address: Excerpt from the commercial register (KvK) showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
Yes blue file
Netherlands National Number
Documents Required (For Individuals)

Proof of Identity: Government-issued ID OR Passportentation required
Yes blue file
Netherlands Mobile Number
There’s no special documentation required for Dutch Mobile Numbers. However, you need to provide information about your address (May be anywhere in the world).

This information is to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
No
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
New Zealand flag New Zealand
Yes blue file
For Individual New Zealand Local Number
1. Proof of Identity: Government-issued ID or Passport
2. Proof of Local Address: Government-issued ID showing the local address, Utility bill, OR Tax notice, OR Rent receipt, OR Title deed
For Business New Zealand Local Number
1. Proof of Identity: Excerpt from the commercial register or Business Registration
2. Proof of Local Address: Excerpt from the commercial register showing the local address, Business registration showing the local address, Utility bill, OR Tax notice, OR Rent receipt, OR Title deed
NoNo
Yes blue file
For Individual & Business New Zealand Toll-Free Number
- No Documentation required
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
norway flag Norway
Yes blue file
For Individual Norway Local Number
1. Proof of Identity: Government-Issued ID OR Passport

In addition to that, you need to submit your local address of the area/state you are hoping to get a local number from. A PO box is not acceptable.
For Business Norway Local Number
1. Proof of Identity: Business registration

In addition to that, you need to submit your business local address of the area/state you are hoping to get a local number from. A PO box is not acceptable.
No
Yes blue file
For Individual Norway Mobile Number
1. Proof of Identity: Government-Issued ID with picture OR Passport
2. Proof of Address (May be anywhere in the world): Government-Issued ID showing the address OR Utility bill

For Business Norway Mobile Number
1. Proof of Identity: Business registration
2. Proof of address (May be anywhere in the world): Business registration showing the address OR Utility bill
3. Proof of Identity (Authorized Representative): Government-Issued ID with picture OR Passport
4. Proof that the representative is authorized to act on behalf of the company: Power of attorney OR Other official documentation such as the commercial registry identifying the person as a country manager and an authorized representative.

The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
Yes blue file
For Individual Norway Toll Free Number
1. Proof of Identity: Government-Issued ID with picture OR Passport
2. Proof of Address (Must be within Norway): Government-Issued ID showing the address in Norway OR Utility bill showing an address in Norway

For Business Norway Toll-Free Number
1. Proof of Identity (Business Name): Norwegian business registration
2. Proof of address (Must be within Norway): Norwegian business registration showing the address in Norway OR Utility bill showing an address in Norway
3. Proof that the representative is authorized to act on behalf of the company: Power of attorney OR Other official documentation such as the commercial registry identifying the person as a country manager and an authorized representative.
4. Proof of Identity (Authorized Representative): Government-Issued ID with picture OR Passport

In addition to that, you need to provide information about Norwegian Merverdiavgift (MVA) Number (i.e., Norwegian VAT Number)

The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
Panama flag Panama
Yes blue file
For Individual Panama Local Number
1. Proof of Identity: National Identity Document (Cedula de Identidad) for Panamanian citizens or residents or Passport for foreign citizens that are non-residents
2. Proof of Local Address: National Identity Document showing local address, Utility bill, Tax notice, Rent receipt, Title deed
3. A letter signed by the customer stating that the customer certifies that the information presented is true: Signed Letter of Declaration*
For Business Panama Local Number
1. Proof of Business Name: Business registration (Certificado de Registro Público) showing name of the authorized representative or legal representative
2. Proof of Local Address: Business registration (Certificado de Registro Público) showing local address, Utility bill, Tax notice, Rent receipt, Title deed
3. Proof of Identity: National Identity Document (Cedula de Identidad) for Panamanian citizens or residents or Passport for foreign citizens that are non-residents
4. A letter signed by the customer stating that the customer certifies that the information presented is true: Signed Letter of Declaration
NoNo
Yes blue file
For Individual Panama Toll-Free Number
1. Proof of Identity: National Identity Document (Cedula de Identidad) for Panamanian citizens or residents or Passport for Foreign Citizens that are non-Resident
2. Proof of Address: National Identity Document showing address, Utility bill, Tax notice, Rent receipt, Title deed

For Business Panama Toll-Free Number
1. Proof of Business Name: Business registration (Certificado de Registro Público) showing name of Authorised Representative or legal representative
2. Proof of Address: Business registration (Certificado de Registro Público) showing address, Utility bill, Tax notice, Rent receipt, Title deed”
3. Proof of Identity: National Identity Document (Cedula de Identidad) for Panamanian citizens or residents or Passport for Foreign Citizens that are non-Resident
No
peru flag PeruNoNoNoContact SupportNo
Philippines flag Philippines
Yes blue file
For Individual Philippines Local Number
1. Proof of Identity: Philippines’ Government-issued ID Card
2. Proof of Local Address: Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
For Business Philippines Local Number
1. Proof of Identity: Certificate of registration of business name from Department of Trade and Industry Philippines OR Certificate of registration from Security and Exchange Commission Philippines.
2. Proof of Local Address: Mayor’s permit showing local address
3. Proof of Registration Number: Certificate of registration showing the business registration number
No
Yes blue file
For Individual Philippines Mobile Number
1. Proof of Identity: Philippines’ Government-issued ID Card
2. Proof of Local Address: Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

For Business Philippines Mobile Number
1. Proof of Identity: Certificate of registration of business name from Department of Trade and Industry Philippines OR Certificate of registration from Security and Exchange Commission Philippines.
2. Proof of Local Address: Mayor’s permit showing a local address
3. Proof of Registration Number: Certificate of registration showing the business registration number
Yes blue file
For Individual Philippines Toll-Free Number
1. Proof of Identity: National ID OR Passport
2. Proof of Address (May be anywhere in the world): Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

For Business Philippines Toll-Free Number
1. Proof of Identity: Business Registration
2. Proof of Address (May be anywhere in the world): Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
No
Poland Flag Poland
Yes blue file
For Individual Poland Local Number
1. Proof of Identity: Government-issued ID OR Passport (For non-EU or Swiss citizens) OR Residence card (for non-EU or Swiss citizens)

In addition to that, you need to submit your local address of the area/state you are hoping to get a local number from. A PO box is not acceptable.
For Business Poland Local Number
1. Proof of Identity: Excerpt from a relevant business register

Proof that representative is authorized to act on the behalf of the company: Power of attorney OR other documentation identifying the individuals as authorized representative
No
Yes blue file
For Individual Poland Mobile Number
1. Proof of Identity: Government-issued ID OR Passport (For non-EU or Swiss citizens) OR Residence card (for non-EU or Swiss citizens)

In addition to that, you need to submit your address (May be anywhere in the world).

For Business Poland Mobile Number
1. Proof of Identity: Excerpt from a relevant business register
2. Proof that representative is authorized to act on the behalf of the company: Power of attorney OR other documentation identifying the individuals as authorized representative
Yes blue file
For Individual Poland Toll-Free Number
1. Proof of Identity: Government-issued ID OR Passport (For non-EU or Swiss citizens) OR Residence card (for non-EU or Swiss citizens)

In addition to that, you need to submit your address (May be anywhere in the world).
For Business Poland Toll-Free Number
1. Proof of Identity: Excerpt from a relevant business register

In addition to that, you need to provide the information business address (May be anywhere in the world).

The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
No
Portugal flag PortugalNo
Yes blue file
For Individual Portugal National Number
1. Proof of Identity: Government-issued ID OR Residence permit OR Passport
2. Proof of Address (Must be within Portugal): Government-issued ID showing Portuguese address OR Utility bill

For Business Portugal National Number
1. Proof of Identity: Excerpt from the commercial register
2. Proof of Address (Must be within Portugal): Excerpt from the commercial showing Portuguese address
Proof of Business Tax Number: Government-issued ID showing tax number

The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
Yes blue file
For Individual Portugal Mobile Number
1. Proof of Identity: Government-issued ID OR Residence permit or Passport
2. Proof of Portuguese Address: Government-issued ID showing Portuguese address OR Utility bill

For Business Portugal Mobile Number
1. Proof of Identity: Excerpt from the commercial register
2. Proof of Portuguese Address: Excerpt from the commercial register showing Portuguese address
3. Proof of Business Tax Number: Government-issued ID showing tax number
Yes blue file
For Individual Portugal Toll-Free Number
1. Proof of Identity: Government-issued ID OR Residence permit OR Passport
2. Proof of Address (May be anywhere in the world): Government-issued ID showing the address OR Utility bill
3. Executed Letter of Authorization: Executed letter of Authorization
For Business Portugal Toll-Free Number
1. Proof of Identity: Excerpt from the commercial register
2. Proof of Address (May be anywhere in the world): Excerpt from the commercial register showing the address
3. Proof of Tax ID: Government-issued documentation containing Tax ID
3. Executed Letter of Authorization: Executed letter of Authorization

The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
puerto rico flag 1 Puerto Rico
Yes blue file
For Individual & Business Puerto Rico Local Number

- No Document Required
NoNoNo
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
Romania flag Romania
Yes blue file
For Individual Romania Local Number
1. Proof of Identity: Government-issued ID OR Passport OR Residence OR labor permit
2. Proof of Local Address: Government-issued ID showing the local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
3. Proof of Series, Number, and Expiry Date: Government-issued ID OR Passport OR Residence OR labor permit
For Business Romania Local Number
1. Proof of Identity: Trade registry certificate OR Fiscal registration/VAT certificate OR Excerpt from the commercial or trade registry
2. Proof of Local Address: Excerpt from the commercial or trade registry showing the local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
NoNo
Yes blue file
For Individual Romania Toll-Free Number
1. Proof of Identity: Government-issued ID OR Residence permit/ labor permit OR Passport
2. Proof of Local Address: Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

In addition to that, you need to provide your Date of Birth.
For Business Romania Toll-Free Number
1. Proof of Identity: Trade registry certificate OR Fiscal registration/VAT certificate OR Excerpt from the commercial OR trade registry
2. Proof of Address: Excerpt from the commercial OR trade registry showing matching address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
3. Proof of Identity (Authorized Representative): Passport OR Identity card OR Residence or labor permit
4. Proof that representative is authorized to act on the behalf of the company: Power of attorney OR other documentation identifying the individuals as an authorized representative

In addition to that, you need to provide the Date of Birth and Address of the authorized representatives.

The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
Singapore flag SingaporeNo
Yes blue file
For Individual Singapore National Number
1. Proof of Identity: Government-issued ID OR Passport OR Employment pass
2. Proof of Identity Document Number: Government-issued ID OR Passport OR Employment pass
3. Proof of Address(May be anywhere in the world): Utility bill OR Tax notice OR Rent receipt OR Title deed

For Business Singapore National Number
1. Proof of Identity: National ID card OR Passport OR Employment Pass
2. Proof of Identity: National ID Card OR Passport OR Employment Pass
3. Proof of Business: Business registration
4. Proof of Business Registration Number: Business registration
5. Proof of Address(May be anywhere in the world): Business Registration
Yes blue file
For Individual Singapore Mobile Local Number
1.Proof of Identity: Government-issued ID OR Passport OR Employment Pass

For Business Singapore Mobile Number
1. Proof of Identity: Business Registration
NoNo
Slovakia flag Slovakia
Yes blue file
For Individual Slovakia Local Number
1. Proof of Identity: Government-issued ID or Passport
2.Proof of Local Address: Government-issued ID showing the local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
3. Proof of Identity Document Number: Government-issued ID OR Passport
For Business Slovakia Local Number
1. Proof of Identity: Business registration
2. Proof of Local Address: Business registration showing the local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
NoNo
Yes blue file
For Individual Slovakia Toll-Free Number
1. Proof of Identity: Government-issued ID or Passport
2. Proof of Identity Document Number: Government-issued ID or Passport
For Business Slovakia Toll-Free Number
1. Proof of Identity: Business registration
No
Slovenia flag Slovenia
Yes blue file
For Individual Slovenia Local Number
1. Proof of Identity: Government-issued ID OR Passport
2. Proof of Local Address: Government-issued ID showing the local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
For Business Slovenia Local Number
1. Proof of Identity: Government-issued ID OR passport
2. of Local Address: Excerpt from the commercial register showing the local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
NoNoNo
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
spain flag Spain
Yes blue file
For Individual Spain Local Number
1. Proof of Identity: Spanish national ID OR Spanish Passport OR Spanish Residence Card
2. Proof of Local Address: Spanish National ID OR Spanish Residence Card OR Utility bill OR Tax notice OR Rent receipt OR Title deed
For Business Spain Local Number
1. Proof of Identity: Business registration
2. Proof of Local Address: Business registration showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
Yes blue file
For Individual Spain National Number
1. Proof of Identity: Spanish national ID OR Spanish Passport OR Spanish Residence Card
2. Proof of Local Address(Must be within Spain): Spanish National ID OR Spanish Residence Card OR Utility bill OR Tax notice OR Rent receipt OR Title deed

For Business Spain National Number
Proof of Identity: Business registration
Proof of Local Address: Business registration showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed.
The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
Yes blue file
For Individual Spain Mobile Number
1. Proof of Identity: Spanish national ID OR Spanish Passport OR Spanish Residence Card
2. Proof of Local Address (Must be within Spain): Spanish National ID OR Spanish Residence Card OR Utility bill OR Tax notice OR Rent receipt OR Title deed

For Business Spain Mobile Number
1. Proof of Identity: Business Registration
2. Proof of Address: Business registration OR Utility bill OR Tax notice OR Rent receipt OR Title deed

The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
Yes blue file
For Individual Spain Toll-Free Number
1. Proof of Identity: Spanish national ID OR Spanish Passport OR Spanish Residence Card
2. Proof of Local Address: Spanish National ID OR Spanish Residence Card OR Utility bill OR Tax notice OR Rent receipt OR Title deed
For Business Spain Toll-Free Number
1. Proof of Identity: Business registration
2. Proof of Local Address(Must be within Spain): Business registration showing local address OR
3. Utility bill OR Tax notice OR Rent receipt OR Title deed

The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
South Africa flag South Africa
Yes blue file
For Individual South Africa Local Number
1. Proof of Identity: Government-issued ID OR Passport
2. Proof of Local Address: Government-issued ID showing the local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
For Business South Africa Local Number
1. Proof of Identity: Government-issued ID OR Passport
2. Proof of Local Address: Excerpt from the commercial register showing the local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
No
Yes blue file
For Individual South Africa Mobile Number
1. Proof of Identity: Government-issued ID (must include photo, full name, and identity number)
2. Proof of South African Address: Bank statement OR Municipal rates OR tax invoice OR Recent telephone account statement OR Retailer account or current television license OR New motor vehicle license
3. Proof of Identity Number: Government-issued ID (must include photo, full name, and identity number)

For Business South Africa Mobile Number
1. Proof of Identity: Business registration OR certified photocopy of business letterhead OR other similar document containing the Business Registration Number so the business registration can be verified in reference to this document
2. Proof of South African Address: Bank statement OR Municipal rates OR tax invoice OR Recent telephone account statement OR New motor vehicle license
Yes blue file
For Individual South Africa Toll-Free Number
1. Proof of identity: Government-issued ID (must include a photo, full name, and identity number)
2. Proof of Local Address: Municipal rates or tax invoice OR Recent telephone account statement OR Retailer account or current television license OR New motor vehicle license

In addition, you need to provide us with information on your Nationality.
For Business South Africa Toll-Free Number
1. Proof of identity: Business registration OR Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration
2. Proof of Local Address: Bank statement OR Municipal rates or tax invoice OR Recent telephone account statement OR New motor vehicle license
3. Proof of identity (Authorized representative): Government-issued ID (must include a photo, full name, and identity number)

In addition, you need to provide us with information on the Address and Nationality of the Authorized Representative

The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
No
south korea flag South KoreaNoNoNo
Yes blue file
For Individual & Business South Korea Toll-Free Number

1. Proof of Identity: Government-issued ID OR Passport

In addition to that, you need to provide information about your Address.
Document Required (For Businesses)

1. Proof of Identity: Businesses registration

In addition to that, you need to provide information about your Business Address.

The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.

No
Sweden flag Sweden
Yes blue file
For Individual Sweden Local Number
1. Proof of Identity: Government-issued ID or passport
2. Proof of Sweden’s local address: Government-issued ID showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
For Business Sweden Local Number
1. Proof of Identity: Government-issued ID or passport
2. Proof of local Address: Business registration showing local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
3. Proof of Business Registration Number: Business Registration
Yes blue file
For Individual & Business Sweden Mobile Number
1. Proof of Local address: Business registration Showing local addressOR Utility bill OR Tax notice OR Rent receipt OR Title deed
2. Proof of Business Registration number: Business Registration

The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
Yes blue file
For Individual & Business Sweden Mobile Number
- No Document Required
Yes blue file
For Individual & Business Sweden Toll-Free Number

1. Proof of Local address: Business registration Showing local addressOR Utility bill OR Tax notice OR Rent receipt OR Title deed
2. Proof of Business Registration number: Business Registration

The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.

No
Switzerland flag Switzerland
Yes blue file
For Individual Switzerland Local Number
1. Proof of Identity: Government-issued ID OR Swiss visa OR Passport OR Swiss Resident’s Permit
2. Proof of Date of Birth: Personal ID card showing date of birth OR Passport
For Business Switzerland Local Number
1. Proof of Identity: Excerpt from the commercial or official business register
2. Proof of Registered Office Address (Must be within locality or region covered by the phone number’s prefix): Excerpt from the commercial or official business register showing the local address.
No
Yes blue file
For Individual Switzerland Mobile Number
1. Proof of Identity: Government-issued ID OR Swiss visa OR Passport OR Swiss Resident’s Permit
2. Proof of Date of Birth: Personal ID card showing date of birth OR Passport

For Business Switzerland Mobile Number
1. Proof of Identity: Excerpt from the commercial or official business register
2. Proof of Registered Office Address (may be anywhere in the world): Excerpt from the commercial or official business register
No
Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
taiwan flag Taiwan
Yes blue file
For Individual Taiwan Local Number
1. Proof of Identity (Primary): National ID OR Residence Permit
2. Proof of Identity (Secondary): Passport
For Business Taiwan Local Number
1. Proof of Identity: Company Registration showing the business name and company’s registration number
2. Proof of Address: Company Registration showing the local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
3. Proof of Identity (Authorized Representative): National ID OR Residence Permit OR Passport
No
Yes blue file
For Individual Taiwan Mobile Number
1. Proof of Identity (Primary): National ID OR Residence Permit
2. Proof of Identity (Secondary): Passport
3. Proof of Address (Must be within Taiwan): Government-issued ID showing Taiwan address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

For Business Taiwan Mobile Number
1. Proof of Identity: Company Registration showing the business name and company’s registration number
2. Proof of Address: Company Registration showing the local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
3. Proof of Identity (Authorized Representative): National ID OR Residence Permit OR Passport

The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.
Yes blue file
For Individual Taiwan Toll-Free Number

1. Proof of Identity (Primary): National ID OR Residence Permit
2. Proof of Identity (Secondary): Passport
3. Proof of Address

(Must be within Taiwan): Government-issued ID showing Taiwan address OR Utility bill OR Tax notice OR Rent receipt OR Title deed

For Business Taiwan Toll-Free Number

1. Proof of Identity: Company Registration showing the business name and company’s registration number
2. Proof of Address: Company Registration showing the local address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
3. Proof of Identity (Authorized Representative): National ID OR Residence Permit OR Passport

The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.

No
Thailand flag Thailand
Yes blue file
For Individual Thailand Local Number
1. Proof of Identity: Thai Government-issued ID Card
2. Proof of Local Address: Government-issued ID showing the Thai address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
For Business Thailand Local Number
1. Proof of Identity: Excerpt from Commercial register showing the name of the legal representative
2. Proof of identity number: Thai Government-issued ID Card
NoNo
Yes blue file
For Individual Thailand Toll-Free Number

1. Proof of Identity: Thai Government-issued ID Card OR Passport
2. Proof of Address: Government-issued ID OR Utility bill OR Tax notice OR Rent receipt OR Title deed

For Business Thailand Toll-Free Number

1. Proof of business name: Excerpt from Commercial register showing the corporate registration number
2. Proof of address: Excerpt from Commercial register OR Utility bill OR Tax notice OR Rent receipt OR Title deed
3. Proof of authorized representative: Thai-government issued ID card OR Passport

No
Trinidad and Tobago flag Trinidad and TobagoContact SupportNoNoNoNo
Tunisia flag TunisiaContact SupportNoNoNoNo
UAE flag UAE NoNoNo
Yes blue file
For Individual & Business UAE Toll-Free Number

1. For Individual & Business UAE Toll-Free Number

In addition to that, you need to submit your Address (May be anywhere in the world) and your Full Name.

The document is to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.

No
Uganda flag Uganda
Yes blue file
For Individual Uganda Local Number
1. Proof of Uganda Address(Must be within Uganda): Government-issued ID showing the Uganda address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
For Business Uganda Local Number
1. Proof of Uganda Address(Must be within Uganda): Excerpt from the commercial register showing the Uganda address OR Utility bill OR Tax notice OR Rent receipt OR Title deed
NoNo
Yes blue file
For Individual Uganda Toll-Free Number

1. Proof of Identity: Government-issued ID OR Passport
2. Proof of Address: Utility bill OR tax notice OR Rent receipt OR title deed.

For Business Uganda Toll-Free Number

1. Proof of Identity: Government-issued ID OR Passport
2. Proof of Address: Utility bill OR tax notice OR Rent receipt OR title deed.

No
United Kingdom flag United Kingdom
Yes blue file
Requirements for Individual
1. Proof of Identity: Government Issued ID or Passport
2. Proof of Address: Government Issued ID showing local address or Utility bill or Tax notice or Rent receipt or Title deed
3. A valid phone number. Virtual numbers are not accepted
4. Information on Emergency Address (only if different from provided Address)
Requirements for Business
If your business is not using a UK Companies House Registration Number
1. Proof of Identity: Excerpt from the commercial register showing Business Name, Registration Authority & Registration Number
2. Website Address
3. Information on Business Address (must be a valid UK address).
4. Information on Emergency Address (only if different from Business Address)
5. Authorized Representative's Name, Phone number and work Email. (phone number must be valid and non-virtual)
If your business is using a UK companies House Registration Number, you don’t need to provide an Excerpt from the commercial register. Instead provide your business registration number along with the other information mentioned above.

No
Yes blue file
Requirements for Individual
1. Proof of Identity: Government Issued ID or Passport
2. Information on Address (may be anywhere in the world)
3. Information on Emergency Address (only if different from Business Address)
4. A valid phone number. Virtual numbers are not accepted

Requirements for Business
If your business is not using a UK Companies House Registration Number
1. Proof of Identity: Excerpt from the commercial register showing Business Name, Registration Authority & Registration Number
2. Website Address
3. Information on Business Address (may be anywhere in the world).
4. Information on Emergency Address (only if different from Business Address)
5. Authorized Representative's Name, Phone number and work Email. (phone number must be valid and non-virtual)
If your business is using a UK companies House Registration Number, you don’t need to provide an Excerpt from the commercial register. Instead provide your business registration number along with the other information mentioned above.
Yes blue file
Requirements for Individual
1. Proof of Identity: Government Issued ID or Passport
2. Information on Address (may be anywhere in the world)
3. Information on Emergency Address (only if different from Business Address)
4. A valid phone number. Virtual numbers are not accepted

Requirements for Business
If your business is not using a UK Companies House Registration Number
1. Proof of Identity: Excerpt from the commercial register showing Business Name, Registration Authority & Registration Number
2. Website Address
3. Information on Business Address (may be anywhere in the world).
4. Information on Emergency Address (only if different from Business Address)
5. Authorized Representative's Name, Phone number and work Email. (phone number must be valid and non-virtual)
If your business is using a UK companies House Registration Number, you don’t need to provide an Excerpt from the commercial register. Instead provide your business registration number along with the other information mentioned above.

Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. List of all the phone numbers you would like to bring to the cloud telephony platform.
2. A signed copy of the Letter of Authorization (LOA).
3.Old vendor details. It helps us to communicate with the previous vendor and ease the number porting process.
4. Invoice and receipt of the last 3 months as proof of ownership.
5. SIP details if you are switching from other VoIP telephony to KrispCall.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
America flag USA
Yes blue file
USA Local Number for Individual & Business

- No Document Required

NoNo
Yes blue file
USA Toll Free Number for Individual & Business

- No Document Required

Yes blue file In order to migrate your existing phone number to KrispCall’s cloud telephony, first, you need to clear all the outstanding charges (if any) associated with the previous carrier. After that, you need to provide us with the following:

1. A Letter of Authorization (LOA) signed by the authorized user and/or owner of the number(s). Note that the information on your LOA must match the authorized user name and service address provided by your current carrier..
2. Customer Service Record: Please contact your current carrier, and ask for the CSR to your carrier’s Porting Team. Please specify that you want the customer service record on file with the carrier, not merely your billing records.
3.Phone Bills: A scanned (or electronic) copy of the most recent phone bill, within the last 30 days, that includes the account, owner/authorized user name, and address information for all the numbers you’d like to port.

Upon receiving the documents, we will forward the documents to our upstream provider. There might be some carrier-specific documents for which we need some time to determine.
vietnam flag VietnamNoNoNo
Yes blue file
For Individual Vietnam Toll-Free Number
1. Proof of Identity: Government-issued ID OR Passport OR Employment Pass

In addition to that, you need to submit your address (May be anywhere in the world)
For Business Vietnam Toll-Free Number
1. Proof of Identity: Business Registration

In addition to that, you need to submit your address (May be anywhere in the world)

The documents are to be sent to [email protected] and will generally take 3 days for verification by the carrier provider.

No