KrispCall vs Spoke Phone
KrispCall Vs Spoke Phone
Comparing features and pricing of Spoke Phone with KrispCall.
Why is KrispCall the Best Spoke Phone Alternative?
KrispCall empowers your team to work smarter, not harder. It offers a range of VoIP features, including a callbox, advanced analytics, and seamless integrations, all presented in a user-friendly interface.
The best part? KrispCall is surprisingly affordable, consistently surpassing expectations in terms of performance and reliability.
About Spoke Phone
Spoke Phone is a cloud-based communication platform that offers virtual phone systems and other communication tools to businesses. It empowers employees to hold high-quality complaint conversations to drive positive customer and business outcomes. With features like SMS and call capability, shared numbers, conference calls, call recording, IVR, CRM integrations, and many more, it is trusted for 250,000 conversations every day.
It caters to various industry types like retail, healthcare, insurance, finance, and field services.
KrispCall: Get Everything Spoke Phone Has and More.
KrispCall is a cloud-based phone system designed for modern businesses. It has gained popularity among startups, remote teams, and companies aiming to expand their presence globally. With KrispCall, you can easily obtain local, national, mobile, and toll-free virtual numbers in more than 100 countries.
Additionally, it offers a range of features, including call recording, voicemail transcription, seamless integration with CRM (Customer Relationship Management), and even call center software for efficient team management.
KrispCall Prices & Plans
KrispCall provides three pricing plans – Essential, Standard, and Custom tailored for businesses of all sizes and types. Choose one pricing plan, install KrispCall, and get better value for money than Spoke Phone.
Essential
$ 15 USD
Per user per month
Calling & SMS charges applicable
Recommended for Small Businesses, Startups & Freelancers
Standard
$ 40 USD
Per user per month
Calling & SMS charges applicable
Recommended for Mid-size Businesses & Call Centers
Enterprise
Custom
Pricing
Calling SMS charges applicable
Custom solution for teams with varying needs. Upgrading to Enterprise plan
Essential
$ 12 USD
Per user per month
Calling & SMS charges applicable
Recommended for Small Businesses, Startups & Freelancers
Standard
$ 32 USD
Per user per month
Calling & SMS charges applicable
Recommended for Mid-size Businesses & Call Centers
Enterprise
Custom
Pricing
Calling & SMS charges applicable
Custom solution for teams with varying needs. Upgrading to Enterprise plan
Why Spoke Phone Customers Move to KrispCall?
Budget-Friendly and Customizable Telephony Solution
Affordable Solution
Spoke Phone customers are switching to KrispCall due to its affordable pricing structure. The KrispCall pricing plan starts at $15 per month, while the Spoke Phone plan starts at $30 monthly. It makes KrispCall an excellent option for businesses looking to save on communication expenses without compromising quality.
Easy of Use
Spoke Phone’s interface is complex and requires technical expertise to navigate. On the other hand, KrispCall’s interface has been designed to keep user-friendliness a top priority. The user-friendly design makes managing calls, teams, and features a breeze, even for non-technical users.
Customizable Configurations
Spoke Phone offers limited customization options, forcing businesses to adapt to its features. KrispCall shines with its extensive customization capabilities. With KrispCall, a business can customize call routing, greetings, reporting, and integrations according to its unique requirements and goals.
Advanced Features To Amp Up Your Business Phone
Unified Callbox
In a single window, KrispCall’s unified callbox combines all your telephone conversations, including calls, messages, voicemails, notes, and contacts. It makes it easy for team members to make and receive calls, view specific notes, listen to recorded calls and voicemails, and tag calls and contacts from a single dashboard.
Do-Not-Disturb
With KrispCall’s do-not-disturb feature, you can stay focused and undisturbed on the work. It allows you to temporarily silence and stop alerts (rings and vibrations) when new incoming calls, messages, or other notifications arrive on your phone. DND is available for both agents and clients.
Call Forwarding
The Call forwarding feature ensures that no customer’s calls go unanswered or unpicked. This feature lets you forward incoming calls received on your cellphone to another phone number or device. When working remotely or away from the office, companies of all sizes can use call forwarding to answer calls.
The Best Cloud Call Center Software For Your Business
Suitable for Businesses of all Sizes
KrispCall’s cloud call center software is suitable for businesses of all sizes, ranging from small to large-scale industries. It offers a scalable solution that can scale up or down with changing business needs and requirements. Also, it provides three pricing plans with essential VoIP features suitable for small to enterprise-level organizations.
Wide Country Coverage
KrispCall provides its services in more than 100 countries. It is especially beneficial for businesses that operate internationally or wish to expand their reach abroad. You can easily manage a business overseas or communicate with a foreign client even from the comfort of your own home with KrispCall.
Advanced Features
KrispCall offers various advanced telephony, team management, and call management features that help call center businesses effectively manage phone calls, remote teams, and workflows. These features include unified callbox, advanced call analytics, pin messages, tag contacts and calls, share numbers, call queuing, IVR, etc.
Why do businesses choose KrispCall over Spoke Phone?
As a complete VoIP solution, KrispCall offers superior service and advanced VoIP features at a much lower price than Spoke Phone. KrispCall’s global presence, intuitive and user-friendly design, customizable configurations, and affordable prices make KrispCall the preferred VoIP solution for businesses over Spoke Phone.
KrispCall Vs Spoke Phone
Subscription | ||
Essential - $15, Standard - $40, Enterprise - Customized Solution | Essentials license - $30, Pro-cx License - $50 |
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Monthly/Annual | Month | |
Features | ||
100+ Countries | 70+ Countries | |
Coming soon | ||
Unlimited | Limited | |
Unlimited | Limited | |
Call Handling | ||
Available Platforms | ||
Coming soon | ||
Coming soon | ||
Coming soon | ||
Call Center | ||
Coming soon | ||
Integrations | ||
Coming soon | ||
Coming soon | ||
Coming soon | ||
Others | ||
Coming soon | ||
Data and Analytics | ||
Coming soon | ||
Types of Customers | ||
Frequently Asked Questions
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KrispCall stands out as the best Spoke Phone alternative among the various alternatives available. It is due to the fact that KrispCall offers all the features Spoke Phone provides, along with additional features that Spoke Phone lacks, at a lower price. Additionally, KrispCall caters to various industry types and sizes.
KrispCall is the best Spoke Phone alternative for small businesses because KrispCall offers cloud phone services at a lower cost than Spoke Phone without compromising on essential features. KrispCall’s Essential plan, tailored for small businesses, costs $15 monthly, whereas the Spoke Phone Essentials license plan, tailored for small businesses, costs $30 monthly. This shows KrispCall is half-priced cheaper than Spoke Phone.
That’s not all. The best part is that KrispCall’s essential plan contains all the benefits and features offered by the Spoke Phone essential license plan. Therefore, with KrispCall, small businesses can leverage cloud phone service advantages while saving communication costs.
Undoubtedly, KrispCall offers a cheaper virtual cloud phone service. Here’s the comparison between KrispCall and Spoke Phone in terms of pricing plan:
KrispCall | Spoke Phone |
Essential – $15 | Essentials license – $30 |
Standard – $40 | Pro-cx License – $50 |
Enterprise – Customized Solution |
Switching to KrispCall from Spoke Phone is easy. You only need to provide a Letter of Authorization with your carrier and SID details. After that, our team will do their work to switch your business phone to KrispCall right away.
Surely, you can keep the same phone number while switching from Spoke Phone to KrispCall. KrispCall provides a number porting service through which you can effortlessly switch phone numbers from other carriers to KrispCall. Contact our support team and go through the phone number porting process. Also, KrispCall provides virtual phone numbers of over 100 countries, so, if you want to get new phone numbers, you can get them from KrispCall.
We can compare KrispCall versus Spoke Phone for remote working in terms of features provided by them for smooth remote working. KrispCall offers features like integration with popular CRMs (HubSpot, Pipedrive, and Zapier), message and contact pins, call forwarding, IVR, shared numbers, member-to-member communication, etc. Also, it enables business to monitor remote team productivity through VoIP metrics present in call analytics like total wait time, average call handle time, first call resolution calls, total calls handled in a day, total missed calls, received calls, and dialed.
Likewise, Spoke Phone also provides some essential features that facilitate remote work setup. These features include call queuing, call groups, integration with CRMs, shared call inbox, Direct Inward Calling (DID), shared team voicemail with follow-up, shared company phone book, etc.
Unquestionably, KrispCall is better for call centers. It’s because KrispCall offers competitive prices, lots of integration options, advanced VoIP features for the smooth functioning of call centers, team management features, and three pricing plans.