KrispCall Vs Onoff Business
KrispCall vs. Onoff Business: Which Is The Best Cloud Phone System For Business?
Accompanied by an effective combination of affordability, usability, scalability, comprehensive feature set, and global coverage, KrispCall offers a better cloud business phone system than Onoff Business. Make the switch and make your organization’s telephony more powerful with KrispCall’s business phone system.
Why Is KrispCall The Best Onoff Business Alternative?
When it comes to cloud telephony, KrispCall far outshines Onoff business with its expansive telephony functionality, global accessibility, user-friendly interface, and more sophisticated features.
KrispCall provides a comprehensive VoIP solution that is ideal for enhanced and efficient telephony. It is suitable for all types of businesses to utilize its solution since it is affordable, scalable, and easy to use. Therefore, it is the superior alternative to Onoff Business, enabling users to enhance their overall telephony experience.
About Onoff Business
Onoff Business is a cloud telephony service provided by Onoff Telecom that offers business phone solutions. It offers a virtual phone solution that allows users to manage their telephony needs through their easily accessible software that can be accessed on mobile phones as well as softphones on desktops.
Onoff Business has been in operation for nearly a decade, and its specialty lies in simplifying telephony “mobile fleet” management for companies; it offers virtual numbers from 24 countries and a fairly decent combination of features with its cloud telephony system.
KrispCall: A Reliable Business Telephony & Call Center Solution!
KrispCall is a cloud-based telephony and call center solution that focuses on improving business telephony. With KrispCall’s cloud-based platform, companies can acquire and use multiple virtual numbers from 100+ countries, integrate its cloud phone system with the CRM tools that they like, or simply use it for everyday telephony conversations.
KrispCall offers affordable virtual phone systems for businesses of all sizes starting at just $15/month. KrispCall makes your business telephony simple, enhances customer satisfaction, and provides efficient and cost-effective service globally.
KrispCall Prices & Plans
Check out KrispCall’s cost-effective plans, starting as low as $15/user/month. Choose from the Essential, Standard, or Enterprise option to build your own customized plan. Check out KrispCall’s cost-effective plans, starting at only $15/user/month.
Essential
$ 15 USD
Per user per month
Calling & SMS charges applicable
Recommended for Small Businesses, Startups & Freelancers
Standard
$ 40 USD
Per user per month
Calling & SMS charges applicable
Recommended for Mid-size Businesses & Call Centers
Enterprise
Custom
Pricing
Calling SMS charges applicable
Custom solution for teams with varying needs. Upgrading to Enterprise plan
Essential
$ 12 USD
Per user per month
Calling & SMS charges applicable
Recommended for Small Businesses, Startups & Freelancers
Standard
$ 32 USD
Per user per month
Calling & SMS charges applicable
Recommended for Mid-size Businesses & Call Centers
Enterprise
Custom
Pricing
Calling & SMS charges applicable
Custom solution for teams with varying needs. Upgrading to Enterprise plan
Why Onoff Business Customers Move to KrispCall?
Business phone system that’s flexible & scalable
1. Never Miss a Conversation with The Unified Callbox
With KrispCall’s one-of-a-kind Unified Callbox feature, you get to centralize and manage all your calls, messages, voicemails, call notes, and contacts in one simple and easy-to-use interface. It helps in the efficient handling of interactions and is a valuable tool that can help businesses improve telephony processes and handle customer queries without switching tabs.
2. Advanced Features & Customizable Pricing for Every Need
Being an all-purpose and comprehensive VoIP solution, KrispCall’s cloud phone system can be used for more than sending and receiving calls and SMS. It comes with a powerful set of features like call blocking, custom caller ID, DND modes for clients & agents, IVR, call transfer, and more. What makes it even better is that it also offers customized pricing options that let you make use of all those advanced features and functionalities to their fullest potential.
3. Multiple Platform Compatibility
You can use KrispCall’s cloud-based phone service directly from your Web browser, Android device, or iOS device, and hence, with that, you can conduct conversations on the go. Whether you’re using it for work or for personal reasons, this versatile accessibility and usability enables you to easily connect across all devices, boost engagement, and simplify interactions with your customers.
Global Presence With International Phone Numbers
1. Expand Your Reach with International Phone Numbers
With KrispCall, you can unlock global opportunities as you acquire international phone numbers. You can choose from a wide range of local, toll-free, mobile, or vanity virtual numbers from 100+ countries and use those to connect with your customers anywhere in the world. This helps you enhance your business’s market presence and enjoy a cost-effective telephony solution.
2. Own & Use Multiple Dedicated Phone Numbers
KrispCall lets you acquire as many virtual numbers as you want and use them for whatever purpose you want. You can use those to separate your personal and professional priorities, connect globally, and assign them as DDI numbers to segment your business departments or enhance local business presences.
3. Share Phone Numbers & Work as a Team
With KrispCall’s shared number feature, you can share a single phone number with multiple agents who can use it to handle multiple inquiries at the same time, just make outbound calls using that same number or exchange information via call notes and call/contact tagging. With this, customer service, workload distribution, service delivery, and teamwork can be improved.
Maximize Success with a Feature-rich Call Center Solution
1. Monitor Agents’ Performance in Real-time
KrispCall’s cloud phone system also includes real-time call monitoring and analytics features that, in the end, can be used to increase the efficiency of a contact center. By using these features, supervisors can have direct access to KPIs and metrics relating to customer interactions, including call volume, AHT, AWT, CSAT, and other important ones, allowing them to use those to gain insight into customer interactions quickly and identify strengths and areas for improvement.
2. Integrate with Your Favorite Business Apps/Tools
KrispCall’s cloud phone system can also be integrated with a variety of in-demand business software like CRM, Help Desk, and other tools like HubSpot, Pipedrive, Zapier, and Microsoft Dynamics 365. With this functionality in hand, agents can access real-time customer information, share it with the team, or initiate and monitor calls directly from their existing systems using KrispCall’s telephony options.
3. 24/7 Dedicated Humans at Your Service
KrispCall provides 24/7 dedicated humans who are always there at your service. You can rest assured that you always have access to the best telephony service, as KrispCall’s support team provides round-the-clock support to ensure customer satisfaction. If you have any questions, problems, or queries, a team of specialists will always be available to assist you.
Why do Businesses Choose KrispCall over Onoff Business?
Because it boasts a more comprehensive feature set, global accessibility, and capabilities to support all kinds of business telephony works, KrispCall’s cloud phone system has become a compelling option for businesses. Additionally, KrispCall’s solid functionality, better call management tools, a variety of integrations, call analytics and reporting options, specific DND modes, and dedicated human support make it the ideal platform for all business sizes. That is why businesses choose it over Onoff Business.
KrispCall Vs. Onoff Business
Subscription | ||
Essential - $15, Standard - $40, Enterprise - Customized Solution | Connect - €15($16.16), Advanced €30($32.32), Max - €49 ($52.79) |
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Monthly/Annual | Monthly | |
Features | ||
100+ Countries | 24 Countries | |
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Unlimited | ||
Unlimited | ||
Call Handling | ||
Available Platforms | ||
Coming soon | ||
Coming soon | ||
Coming soon | ||
Call Center | ||
Coming soon | ||
Integrations | ||
Coming soon | ||
Coming soon | ||
Coming soon | ||
Others | ||
Coming soon | ||
Data and Analytics | ||
Coming soon | ||
Types of Customers | ||
Frequently Asked Questions
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Without a doubt, KrispCall is the best alternative to Onoff Business. That is because it offers more advanced features, integrations with business tools, cost-effectiveness, global reach, and usability across all platforms. Aside from that, KrispCall’s cloud phone system is packed with functionality, reliability, affordability, and global reach, and it caters to businesses of all sizes.
While Onoff Business’s cloud phone system is designed and built to be suited to businesses of smaller sizes, the platform lacks a whole bunch of essential features like call blocking, call masking, DND modes, and call & SMS filters that are a must-have, that too, at a slightly higher price point. On the flip side, KrispCall offers all of those as well as more benefits at a cheaper price tag, making it the best Onoff Business alternative for small businesses.
Clearly, KrispCall offers a better and cheaper virtual cloud phone service than Onoff Business. Additionally, KrispCall offers a more comprehensive set of VoIP features, integrations with top CRMs, better support, and more flexibility on top of its reasonable subscription fees.
You just have to contact our support team if you wanna switch from Onoff Business to KrispCall. To begin, you will have to provide a signed Letter of Authorization, your current carrier’s information, and your SID. And in the meantime, our efficient team will make sure you have access to all your telephony services.
Yes, of course, you can keep your current phone number when you switch from Onoff Business’s phone system to KrispCall’s. For this, all you have to do is port your phone number over to KrispCall using the porting service. Once the porting process is in progress, you will be provided a temporary number that will be masked as your current one that you can use throughout the transition.
To port your phone number over to KrispCall, follow these steps:
Step 1: Check if your number can be ported.
Step 2: Set up an account on KrispCall.
Step 3: To begin the porting process, send the required documents to [email protected].
Step 4: Contact your existing carrier to obtain a porting date.
Step 5: After your existing carrier schedules a porting date, KrispCall will contact you to port your number.
When the porting is done, you can use KrispCall’s service using your existing number.
Both KrispCall and Onoff Business provide virtual telephony solutions that are suitable for remote working environments. However, KrispCall’s cloud phone system is a far better one as it provides some of the must-have features like the Unified Callbox, private chats with members, agent groups, simultaneous ringing, ring strategy, call management, and monitoring that all especially facilitate remote working.
For call centers, KrispCall is clearly better than Onoff Business. With KrispCall, call centers can get international, local & toll-free numbers in 100+ countries and have access to useful features like call notes, pinning contacts & messages, call blocking, IVR, ACD, specific DND modes for agents, and CRM integrations – all at a reasonable price.
KrispCall’s low cost and effectiveness make it a good choice for call centers looking for effective and affordable telephony solutions.