KrispCall vs Grasshopper
KrispCall vs. Grasshopper: Which Is the Best Virtual Cloud Phone System?
With a more comprehensive set of features, virtual numbers from 100+ countries, a customizable pricing option, and integrations with the top CRM and business tools, KrispCall is the best cloud phone system. Switch to KrispCall’s phone system to upgrade your business’s telephony.
Why Is KrispCall The Best Grasshopper Alternative?
KrispCall has a much wider range of VoIP features, provides virtual phone numbers from more than 100 countries, guarantees 99.99% uptime, and offers 24/7 human support. Additionally, it has better functionality, can be used across all platforms, and has integrations with top CRM apps and business tools, making it the best Grasshopper alternative.
To top it off, KrispCall’s cloud phone system and call center solution are near-perfect for businesses of all sizes and types to be used.
About Grasshopper
Grasshopper is a virtual phone system designed specifically for entrepreneurs and small businesses. It allows businesses to acquire virtual phone numbers from the US and Canada. It has been in operation for about two decades, and its virtual phone system is specifically designed to fulfill the needs of entrepreneurs and small businesses.
It provides a fairly decent set of VoIP features with its telephony solution and stands out for its simplicity and ease of use, making it ideal for its intended audience.
KrispCall: A Reliable Business Telephony & Call Center Solution!
KrispCall is a reliable cloud phone system and call center solution provider that offers a reliable telephony solution to businesses. It is trusted by thousands of businesses worldwide and has a reputation for providing the best QoS. And with KrispCall’s dependable business telephony solutions, agents are able to handle client inquiries and meet deadlines effectively.
KrispCall provides an extensive range of VoIP features and offers virtual numbers from over countries, starting at only $15. Businesses can acquire virtual numbers from whichever country they want to create a local presence. Additionally, KrispCall’s phone system can also be integrated with the top business tools and CRM apps as well.
KrispCall Prices & Plans
Check out KrispCall’s budget-friendly subscription plans starting at just $15 per month. Choose the Essential, Standard, or Enterprise option based on your business needs to get the most out of KrispCall’s cloud phone system.
Essential
$ 15 USD
Per user per month
Calling & SMS charges applicable
Recommended for Small Businesses, Startups & Freelancers
Standard
$ 40 USD
Per user per month
Calling & SMS charges applicable
Recommended for Mid-size Businesses & Call Centers
Enterprise
Custom
Pricing
Calling SMS charges applicable
Custom solution for teams with varying needs. Upgrading to Enterprise plan
Essential
$ 12 USD
Per user per month
Calling & SMS charges applicable
Recommended for Small Businesses, Startups & Freelancers
Standard
$ 32 USD
Per user per month
Calling & SMS charges applicable
Recommended for Mid-size Businesses & Call Centers
Enterprise
Custom
Pricing
Calling & SMS charges applicable
Custom solution for teams with varying needs. Upgrading to Enterprise plan
Why Grasshopper Customers Move to KrispCall?
Flexible & Scalable Business Phone System
Unified Callbox To Never Miss A Conversation
Using KrispCall’s Unified Callbox, you have access to all your calls, messages, voicemails, and contacts in one place. It allows you to manage all your telephony interactions effortlessly from a single window and reduces the possibility of missing anything. With this feature, your workflow will become more efficient, your customer service will improve, and you will be able to deliver a better experience to your customers.
Features And Pricing Tailored To Your Needs
KrispCall’s cloud phone system also comes with advanced features like call recording, call notes, call analytics, specific DND modes, and message & contact pinning. All of those features can help you improve your business telephony. KrispCall also offers a customizable pricing option that lets you choose the features you want and utilize any advanced features you want.
Accessible via the Web, Android & iOS
With KrispCall’s cloud-based phone system, you can carry out conversations on the Web, Android, and iOS devices. With this versatility, you’re able to stay productive, connect across all devices, and boost engagement with your team. As a result, interactions can be simplified, and relationships can be built anytime, anywhere, whether you’re using it for business or personal use.
International Phone Numbers For Global Presence
Get Virtual Phone Numbers From 100+ Countries
KrispCall offers a large selection of virtual phone numbers from more than 100 countries. It is easy for businesses to acquire virtual numbers (local, toll-free, national, or mobile) to serve international customers, regardless of whether they are actually located. With these numbers, they can reach more markets, improve customer satisfaction, and simplify their telephony.
Acquire & Utilize Multiple Phone Numbers
KrispCall lets you acquire as many virtual numbers as you want and use them however you want. You can use those to separate your personal and professional priorities, connect globally, or build a local presence. Also, by using those numbers, you can improve customer service delivery since you can reduce call queues, call wait times, and response times.
Share Phone Numbers With Team
With KrispCall, you can also share your virtual numbers with your team members. In this way, your team is able to handle calls, customer queries, or other interactions in a more efficient manner. By using this feature, you can enhance teamwork and enhance customer service. Furthermore, this feature facilitates remote work since multiple users can answer multiple customer queries from different locations and devices simultaneously.
Feature-rich Call Center To Maximize Your Success
Real-Time View Of Agent Performance
You can track and analyze your call center agents’ performance in real-time with KrispCall’s call monitoring and analytics features. You can gain immediate insights into call metrics, handling times, and customer satisfaction. Moreover, you can easily access all these KPIs, enhancing efficiency, identifying strengths and weaknesses, and improving service quality for exceptional customer satisfaction.
Integrate with Your Favorite Business Apps/Tools
KrispCall’s phone system can also be easily integrated into popular tools like Zapier, HubSpot, Pipedrive, Pabbly Connect, and Microsoft Dynamics 365. These integrations can prove extremely helpful in optimizing the functionality of your call center. As with these, you have direct access to all customer details in either platform and can share this information with your team members.
24/7 Dedicated Human Support
You can count on KrispCall to give you the best live customer service, 24/7. You can count on KrispCall’s dedicated support team to help you whenever you need it, ensuring a pleasant user experience. KrispCall’s support team is available 24/7 and will answer your questions as soon as possible, whether they are via emails, messages, or phone calls.
Why do Businesses Choose KrispCall over Grasshopper?
Businesses choose KrispCall over Grasshopper simply for its better functionality, versatility, simplistic user interface, straightforward & customizable pricing options, and availability across multiple platforms. Moreover, it offers other amazing features like unlimited call recording, live call monitoring, and specific DND modes, as well as virtual numbers from 100+ countries that Grasshopper doesn’t offer.
KrispCall’s cloud phone system is also flexible enough to meet all the specific requirements of companies and has the capability to support all forms of business telephony, making it the ideal phone service provider.
KrispCall Vs. Grasshopper
Subscription | ||
Essential - $15, Standard - $40, Enterprise - Customized Solution | True Solo Plan - $14, Solo Plus Plan - $28, Partner Plan - $46, Small Business Plan - $80. |
|
Monthly/Annual | Monthly | |
Features | ||
100+ Countries | US and Canada | |
Coming soon | ||
Unlimited | Limited | |
Unlimited | Limited | |
Call Handling | ||
Available Platforms | ||
Coming soon | ||
Coming soon | ||
Coming soon | ||
Call Center | ||
Coming soon | ||
Integrations | ||
Coming soon | ||
Coming soon | ||
Coming soon | ||
Others | ||
Coming soon | ||
Data and Analytics | ||
Coming soon | ||
Types of Customers | ||
Frequently Asked Questions
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Without a doubt, KrispCall is definitely the best Grasshopper alternative, with a wider range of features and scalability to meet all business telephony needs. In addition, it is easy to use, its pricing is simple and customizable, and it can be used across almost all platforms.
Although Grasshopper’s virtual phone system is specially built to meet the needs of small businesses, it lacks some must-have features like call recording, call monitoring, pinning messages, and call & contact tagging. Also, KrispCall’s pricing options are simple and customizable, making it the best Grasshopper alternative for small businesses.
The pricing of KrispCall and Grasshopper are somewhat similar. However, considering the whole picture, KrispCall offers more affordable and value-packed options along with better functionality and versatility. Here’s the price comparison between KrispCall and Grasshopper:
KrispCall | Grasshopper |
Essential – $15 | True Solo Plan – $14 |
Standard – $40 | Solo Plus Plan – $28 |
Enterprise – Customized Solution | Partner Plan – $46 |
– | Small Business Plan – $80 |
Switching from Grasshopper to KrispCall is simple. The only thing you need to do is submit your Letter of Authorization (LOA), the information for your current carriers, and your SID. When the transition is in progress, you won’t have to worry about your business’s telephony, as KrispCall’s dedicated support team is always there to help you.
Yes, you can keep your existing phone number when you switch to KrispCall from Grasshopper. To do that, all you have to do is port your number to KrispCall. While the porting process is going on, a temporary number will be provided to you that will be masked as your primary number. Once it is complete, you can again use your original number through KrispCall.
Follow these steps to port your existing number to KrispCall:
Find out if your number can be ported > Create an account with KrispCall > Send the required documents to [email protected].
Next, you will need to contact your existing carrier to arrange a porting date > Once the porting date has been determined, KrispCall will contact your existing service provider > The porting process will begin > As soon as the porting process is complete, you will be able to use KrispCall’s service through your original phone number.
There’s no doubt that KrispCall is a better choice for remote working. In comparison to KrispCall, Grasshopper lacks a number of extra features necessary for remote work. Furthermore, Grasshopper provides virtual numbers only from the US and Canada, whereas KrispCall covers more than 100 countries and offers customizable pricing options.
For call centers, KrispCall is undoubtedly the most suitable option. The reason is that KrispCall’s cloud telephony solution can accommodate almost all call center telephony needs. It also includes features such as pinning chats and contacts, call notes, integrations with CRM tools, private chats with members, agent groups, and call analytics.