KrispCall vs. CircleLoop: Which Is The Best Cloud-based Business Phone System?

KrispCall and CircleLoop both provide cloud telephony services that are pretty good and functional to meet almost all the needs of small businesses. KrispCall’s virtual phone system is the better one as it has more features like open and closed conversations, private chats with members, call blocking, call masking, call notes, call/contact tagging, specific DND modes for agents & members, wider country coverage with its virtual numbers, and customizable & transparent pricing plans.

When it comes to prices, CircleLoop offers cheaper virtual cloud phone services than KrispCall. Despite being a bit cheaper, Cricleloop lacks a lot of essential features and functionalities, making KrispCall more value-packed. Here’s a comparison of KrispCall and CircleLoop subscription plans:

Switching from CircleLoop over to KrispCall is an easy task. To switch from CircleLoop to KrispCall, all you have to do is provide a signed letter of authorization, along with your SID and current carrier information. Once you have done that, KrispCall’s dedicated support team will do the rest for you and make sure you always have access to uninterrupted telephony service throughout the switching process.

Can-i-keep-the-same-phone-number-while-switching-from-circleloop-to-krispcall

Yes, you can keep the same number that you are currently using when you switch from CircleLoop to KrispCall. Basically, you have to use KrispCall’s number porting service and to port your existing number over to KrispCall, follow these steps:

1. Make sure the number you are using is portable.
2. Create a KrispCall account or sign in if you already have one.
3. Send all the required documents to [email protected].
4. Get a porting date from your current provider.
5. Once the porting date is set, KrispCall’s team will contact you and begin the porting process.

Meanwhile, during the process, you will be provided a temporary number with a custom caller ID as your current one, and once the process is complete, you will be able to use all of KrispCall’s functionalities and perks via your original number.

For remote work, KrispCall’s cloud telephony system is undoubtedly the better one. The reason for that is KrispCall has numerous useful features like number sharing, private chat with members, agent groups, simultaneous ringing, IVR, live call monitoring, call analytics, and call reporting that all collectively facilitate remote working.

In terms of call center telephony usage, KrispCall is better than CircleLoop with its system’s much better scalability and functionality. Additionally, its phone system is loaded with features like specific DND modes for agents and members, call notes, call & contact tagging, pinning chats and contacts, simultaneous ringing, ring strategy, agent groups, custom caller ID, call blocking, open and closed conversations, unlimited storage for data & recording, and Unified Callbox all of which allow for better call center telephony.