KrispCall Vs CallHippo: Which Is The Best Virtual Phone System?

The unified callbox is one of the advanced features that differentiate KrispCall from CallHippo. It is a centralized interface that combines all your telephone conversations in a single, easy-to-use window. It also offers a user-friendly interface that combines all voicemails, phone conversations, SMS, contact information, and call logs in a single location to ensure that no information is missed.

With KrispCall, you’ll get advanced call management features like call monitoring and recording, SMS and call filters, Integration with CRM software, In-app call analytics, DND modes for agents and clients, call notes, and unlimited data storage. It also provides comprehensive solutions to various telephony requirements, enabling a more unified and effective way of communication.

With KrispCall, you will get value-packed telephony services at a low cost compared to CallHippo. Krispcall’s base plan starts at $15 per user per month for small businesses and $40 per user per month for mid-sized businesses. If you choose to sign up for an annual plan, you can save 20%, which includes customizable solutions for enterprises and can cost about $12 per user per month for small businesses and $32 for mid-sized businesses.

KrispCall’s live call monitoring feature comes with call recording and call listening features, allowing call centers to record every inbound and outbound calls between customers and call center agents. Furthermore, KrispCall’s contact center software goes above and beyond by providing an interactive telephone service that includes text, voicemail, live chat, and phone calls.

With Krispcall, you can easily integrate your call center with CRM software and other business tools, improving efficiency in customer service and communication. Your agents will have the opportunity to view relevant information and a comprehensive picture of every customer when contact logs, interactions, and customer data are all synced with your CRM. Moreover, This integration helps your agents deliver unique solutions and create long-lasting relationships with customers while also increasing efficiency and enabling personalized conversations.

KrispCall puts a high priority on customer satisfaction by offering outstanding help at all times. Users have praised the company’s support for its dedicated assistance from all over the world. KrispCall’s support team offers 24/7 support and is accessible to answer queries and troubleshoot problems during the migration/porting procedure.