KrispCall vs 3CX
KrispCall Vs 3CX
Comparing features and pricing of 3CX with KrispCall.
Why is KrispCall the Best 3CX Alternative?
Switching to KrispCall from 3CX offers several competitive advantages. Packed with several advanced VoIP features, integration capabilities with several business apps and CRM software, an affordable pricing structure, and global coverage, KrispCall stands out as the best 3CX alternative from the crowd.
About 3CX
3CX is a software-based PBX (Private Branch Exchange) that uses SIP (Session Initiation Protocol). It offers a complete unified communications suite with features like CRM management, messaging, calls, live chat, video conferencing, and more.
3CX is available for Windows, Web Client, iOS, and Android. The system supports SIP soft/hard phones, VoIP, faxing, voice and web meetings, and traditional PSTN lines. The company was founded in 2005 and is headquartered in Cyprus. It’s great for companies that have remote and in-office employees.
KrispCall: Get Everything 3CX Has and More.
KrispCall is a reliable virtual cloud phone system that aims to revolutionize business workflow and how businesses carry out telephony conversations with their customers. KrispCall provides virtual phone numbers (toll-free, mobile, local, and national phone numbers) in over 100 countries.
With KrispCall, you can call and text from any location and device, integrate KrispCall software with your favorite CRM platforms, take advantage of several VoIP features that are lacking in 3CX, set up multiple locations for sales and support in the cloud, and more. The best part is that KrispCall is suitable for businesses of all sizes and types.
KrispCall Prices & Plans
KrispCall offers three pricing plans – Essential, Standard, and Enterprise – suitable for small, mid, and large-scale industries. Choose a pricing plan suitable for your business and get a better value for your money than 3CX.
Essential
$ 15 USD
Per user per month
Calling & SMS charges applicable
Recommended for Small Businesses, Startups & Freelancers
Standard
$ 40 USD
Per user per month
Calling & SMS charges applicable
Recommended for Mid-size Businesses & Call Centers
Enterprise
Custom
Pricing
Calling SMS charges applicable
Custom solution for teams with varying needs. Upgrading to Enterprise plan
Essential
$ 12 USD
Per user per month
Calling & SMS charges applicable
Recommended for Small Businesses, Startups & Freelancers
Standard
$ 32 USD
Per user per month
Calling & SMS charges applicable
Recommended for Mid-size Businesses & Call Centers
Enterprise
Custom
Pricing
Calling & SMS charges applicable
Custom solution for teams with varying needs. Upgrading to Enterprise plan
Why 3CX Customers Move to KrispCall?
Affordable and Customizable Telephony Solution
Budget-Friendly Solution
KrispCall offers a more budget-friendly pricing plan than 3CX, which attracts 3CX customers. KrispCall pricing plan starts at $144 annually (accounting for $12 per month), whereas the 3CX pricing plan starts at $175 annually. Each KrispCall pricing plan contains several advanced features for smooth communication.
Highly Scalable and Personalizable
KrispCall offers higher scalability and customizability options than 3CX. With KrispCall, you can easily scale up or down your virtual telephony service to accommodate your growing business demands. You can also customize KrispCall’s cloud telephony according to your needs, keep only the features you want, and only pay for the services you use.
Wide Compatibility & User-Friendly Solution
KrispCall’s intuitive and user-friendly design makes navigating through the web, Android, iOS app, or browser extension a breeze. Anyone with less or more technical expertise can use KrispCall easily. No extensive training and no technical skills are required.
Strengthen Communication and Save Your Time and Money
Open and Closed Conversation
With KrispCall’s open and closed conversation feature, you can smartly manage old and new conversations with your prospects. Simply put the conversation in the closed tab once the deal has been closed or keep the conversation open in the open tab if some negotiations are still yet to be finalized.
Unified Callbox
The Unified Callbox feature consolidates all the telephony components like calls, messages, voicemails, notes, contacts, and recorded calls contacts in a single window. It makes it easy for you to access all information related to telephone conversations from a centralized location without mingling between multiple tabs.
Virtual Phone Numbers From Over 100 Countries
KrispCall provides virtual phone numbers in over 100 countries. Whether you need toll-free numbers, local numbers with area codes, mobile phone numbers, or national phone numbers, KrispCall has you covered. Call landlines or cellphones from any location and device by getting these numbers.
The Best Cloud Call Center Software For Your Business
Suitable for Businesses of All Sizes and Types.
KrispCall’s cloud call center software is highly scalable, flexible, and customizable. Hence, it is suitable for businesses of all sizes, including freelancers and small, mid, and large-scale industries. Plus, it caters to various business types like BPO, healthcare, restaurants, travel companies, law firms, and customer service.
Integration With Business Apps & CRM Software
KrispCall integrates with several business apps and popular CRM software like Hubspot, Pipedrive, Zapier, etc. This integration helps automate several repetitive tasks. Plus, it lets agents access crucial customer insights directly within call and agent desktop screens without switching between apps and tabs.
Cutting-edge VoIP Features
KrispCall offers several cutting-edge VoIP features, team management capabilities, and call management tools that help call center businesses manage phone calls, remote teams, and workflows efficiently. A few of these features include Unified Callbox, call notes, multiple phone numbers, IVR, pin messages, tag contacts and calls, share numbers, etc.
Why do businesses choose KrispCall over 3CX?
Businesses choose KrispCall over 3CX due to its affordable and budget-friendly pricing structure. Also, KrispCall’s advanced VoIP features, excellent customer support, wide global coverage, intuitive and user-friendly design, and high customizability and scalability ability draw business owners’ attention and make them choose KrispCall over 3CX.
KrispCall Vs 3CX
Subscription | ||
Essential - $15, Standard - $40, Enterprise - Customized Solution | 3CX SMB - $175 annually, 3CX PRO - $145 annually, 3CX ENT - $180 annually |
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Monthly/Annual | Annual | |
Features | ||
100+ Countries | None | |
Coming soon | ||
Unlimited | Limited | |
Unlimited | Limited | |
Call Handling | ||
Available Platforms | ||
Coming soon | ||
Coming soon | ||
Coming soon | ||
Call Center | ||
Coming soon | ||
Integrations | ||
Coming soon | ||
Coming soon | ||
Coming soon | ||
Others | ||
Coming soon | ||
Data and Analytics | ||
Coming soon | ||
Types of Customers | ||
Frequently Asked Questions
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KrispCall is the best 3CX alternative because it provides the services and features provided by 3CX, along with some additional ones, at an affordable price. Additionally, KrispCall caters to various industry types (healthcare, law firms, restaurants, etc) and sizes (freelancers, small, mid, and large organizations).
KrispCall is the best 3CX alternative for small businesses because KrispCall offers cloud phone services at a lower cost than 3CX without compromising on essential features. KrispCall’s Essential plan, tailored for small businesses, costs $144 per year, whereas the 3CX SMB costs $175 per year, tailored for small businesses. This shows that KrispCall is cheaper than 3CX.
Also, KrispCall’s essential plan contains all the benefits and features of the 3CX SMB. In this way, small businesses can benefit from the benefits of cloud phone services while at the same time-saving money on communication expenses with KrispCall.
Between 3CX and KrispCall, KrispCall offers a cheaper virtual cloud phone service. Here’s the comparison between KrispCall and Spoke Phone in terms of pricing plan:
KrispCall | 3CX |
Essential – $12/month | 3CX SMB – $175/year |
Standard – $32/month | 3CX PRO – $145/year |
Enterprise – Customized Solution | 3CX ENT – $180/year |
To switch to KrispCall from 3CX, contact our support team and submit documents like a signed authorization letter and your carrier and SID details. Once you have provided these documents, our team will swiftly do their work to switch your business phone to KrispCall.
Of course, you can keep the same phone number while switching from 3CX to KrispCall. We provide a number porting service that involves the transfer of a telephone number from one communications provider (CP) to another.
Follow these six simple steps to port your old phone number to KrispCall:
- Check the required documents or chat with our team if your number is eligible for porting.
- Sign up and submit necessary documents to [email protected] with the subject “Number Port Request.”
- Upon validation of your request and documents, KrispCall contacts your current carrier to confirm ownership and initiates the porting process.
- Upon receiving approval from your current carrier, KrispCall emails you a porting date for configuration.
- Your phone number is successfully ported to KrispCall.
Both KrispCall and 3CX support remote working environments. KrispCall offers features like advanced call analytics, integration with popular CRM software, member-to-member communication, number sharing, IVR, etc. Likewise, 3CX provides features like live chat and messaging, video conferencing, screen sharing, PDF sharing, etc.
Without a doubt, KrispCall is better for call centers. KrispCall offers all the essential features needed for the smooth operation of a call center at a reasonable price, supports all business types and sizes, and provides integration options with several business apps and CRM software.